Trouble buying master skins *help*

cant buy things, need assistence

from WinCustomize Forums
I am running Vista ultimate and am a big fan of dream scenes. I have been browsing this website today (which i have an account with) and I've never paid for anything before. Now I'm looking at the "Desktop Earth" master skin Dream and I wanted to buy it. So i clicked purchase and then it was added to my shopping cart. It costs 9 dollars and I clicked check out and then nothing happens. How do i buy this skin, I need help please. I am logged in, and i think I have to type in my credit card # but it never gets that far. What do I do?

-Jason
wincustomize
1,483 views 11 replies
Reply #1 from WinCustomize Forums Top
I'm haveing the same problem. But I get a server error when I hit checkout. I think probly there is a problem with the site.
Reply #2 from WinCustomize Forums Top
Maybe, I was just thinking that maybe I have to also be subscribing to the website or have some other pay program to get it, I just don't really want to pay 30 dollars for something that is worth only 8$. Do you need to be a subscriber to DL master skins? This is all very new to me. Can anyone help us?
Curtains - Customize Windows with additional styles
Reply #3 from WinCustomize Forums Top
I Don't think you have to be a subscriber to purchase skins. But you aught to look into subscribing to Wincustomise, It's only 20 bucks and there are lost of advantages.
Reply #4 from WinCustomize Forums Top
Are you trying to purchase through WinCustomize site or the Stardock.com store?
Reply #6 from WinCustomize Forums Top
There seems to be a server issue at the moment with purchases from the WinCustomize site. You can try the direct route at Stardock.com. Stardock Store


Reply #7 from WinCustomize Forums Top
Yeah, apologies for this problem. It appears to have happened over the weekend, we'll be taking a look at that first thing tomorrow morning.
Reply #8 from WinCustomize Forums Top
Yes Stardock store is working fine, It's Wincustomize that is not working.
Reply #10 from WinCustomize Forums Top
Looking into it.
Reply #11 from WinCustomize Forums Top
The problem has been corrected.  Our apologies again for the inconvenience this has caused.