I talked to sales, and there's no official policy at the moment, but the general idea is:
- TGN orders *might* be able to get a box shipped, but you'll have to pay normally, not via tokens, if so.
- If you ordered normally and you haven't been charged yet, you can contact
[email protected] and just have them change your order.
- If you ordered normally and have been charged--if you were in beta 1, basically--(if TGN buyers are allowed to get a box it would be this way), then you will need to wait until release, then you can contact
[email protected] and ask about getting a box. In this case there may be a small media fee in addition to shipping to cover the cost of the box, since you didn't initially order one.
This is not at all authoritative, so to be sure I'd contact sales directly or wait until they bang out an official policy and post it.