Stupid Noob

can't register/download

Okay, so I bought the game (retail, gold edition, Best Buy).

Okay, so I registered an account at Stardock.

Great, the validation e:mail sends me to a page to register my shiny new game.

Hmmmm...that page doesn't seem to want to take my serial number in either box. Oh well, probably something funky with the link. Let's exit out and login again. I'm sure there's some other way to register the game. I'll just browse around while looking for the patch(es) to download.

Hmmmm...nothing jumps out at me saying "download patch" or "how to register". Let's try the forums.

Hmmmm...why am I having trouble logging in from the main screen. Oh, well, I can do it from the forum page. I'm sure there are sticky to help noobies. Ah, there they are.

Hmmmm...well, not quite as helpful as I'd like. And what's this about a 28 character serial number, mine is 30 characters. And I'm still clueless as to how/where to download patches.

Now I'm sure it's there and painfully obvious. But I'm still unable to figure out how to register the game and how to download patches.

Could some kind soul give me little baby steps on these? Links are especially appreciated.

Thanks
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Reply #1 Top
1) Get Stardock Central (our download manager, used to get patches or even the entire game should you not have your discs handy to install from).

2) Install it and log in with the same account you made for the forum.

3) Go to the Tools menu in SDC, and choose Register Products.

4) Pick Games on the left in the Register Products window, then find GalCiv2 in the Product pull-down menu. Enter your email address (same as forum account, again) and serial number, then click Register. Repeat for Dark Avatar (use the same serial).

5) Back at the main screen of SDC, pick Games on the left. You should see GalCiv2 under a Purchased Products heading on the right side. Select it and click the Update button that appears.

6) Click the + next to GalCiv2 and update Dark Avatar as well.

That should do the trick. If you encounter an error message while trying to register the serial in (4), please contact [email protected].