Can't download anything

I'm getting this message from the WC site...??Thank you for trying out WinCustomize.com! We hope you have enjoyed the skins, themes, and wallpapers available here.

As an active user of WinCustomize.com who has downloaded over 50 megabytes of content from our site, we ask that you help support WinCustomize through the purchase of either a WinCustomize Subscription or by registering a Stardock product.

WinCustomize subscribers not only get unlimited download capabilities, but also receive the WinCustomize SkinBrowser and more goodies.

To purchase a Stardock product, visit https://www.stardock.com/order.asp

If you are already a subscriber or Stardock customer, and have used a different email address to make your puchases, you may need to cross reference your purchase account with your account at WinCustomize to obtain your extended access. Click here to cross reference your accounts.

We thank you for visiting WinCustomize and hope you are able to continue enjoying the site.

10,418 views 10 replies
Reply #1 Top

Is your e-mail on WinCustomize different from your Stardock.net account? Use Stardock Central > Tools > Edit Stardock.net account to enter the correct e-mail address, that should also log you on to WinCustomize.

Reply #3 Top

Just spotted this from T-Man

There was a code change today in regards how the download limits are handled.  Looks like a bug crept in.  We are looking into the problem now and will have it fixed shortly.  Sorry for the inconvenience.

Reply #4 Top
Oh, looks like Donald Duck is quicker on the keyboard
Reply #5 Top
crikey, eh?.........  
Reply #6 Top
From the cross reference page showing I'm current user Level 4. However, I can't download anything today too saying I hit the 500MB limit. Please help.
Reply #7 Top
same problem here.
as a stardock customer for years now, this message came as a bad surprise.
please get it fixed ...
Jan
Reply #8 Top
There was a code change today in regards how the download limits are handled.  Looks like a bug crept in.  We are looking into the problem now and will have it fixed shortly.  Sorry for the inconvenience.
Reply #9 Top
I am a level 4 subscriber too and suddenly can't download anything. I verified my email address which is the same between wincustomize and stardock.net.

Please fix...

EDIT: ok, thanks for the update.