Zoomba Zoomba

Help Test the Upload System Upgrade

Help Test the Upload System Upgrade

Now with progress bars and timers!

https://www.wincustomize.com/upload2.aspx

Ever since we launched Dream.WinCustomize.com earlier this year, we've been working on improvements to our upload system to handle large file sizes.  In the past, users would just have clicked the submit button, waited and hoped it all worked.  There was no display of upload progress, and for users with exceptionally large files to upload, often the browser would timeout.  Well, we've made some steps to alleviate those problems.  Now, there is an upload script in testing that shows a progress bar indicating how much of the file has been uploaded, the current transfer speed, as well as a time-left and time-elapsed counter.  Improved error messages have also been added to help troubleshoot upload issues.

Net Dev is really close to signing off on the new upload script as "done" and have it be the main method people use to upload content, but before that happens, we need a week or two of heavy testing/usage to make sure we catch and iron out all the kinks.  That's where you come in.

For the next few weeks, when you find yourself looking to upload something to the galleries, please use this link:

https://www.wincustomize.com/upload2.aspx

Also, post any feedback or issues you may encounter with it to the comments section below.

23,422 views 70 replies
Reply #26 Top

Z71: Thanks for letting us know.  If you notice above, though, we updated code yesterday (April 4, 2007) and Today (April 5, 2007).  We are only updating the new upload2.aspx page as the old page will be removed soon. 
As of today, I have yet to see anywhere that you uploaded with the new page.  We are tracking this information so that we can track down bugs in the system.
If you don't mind trying things out, head to the new page https://www.wincustomize.com/upload2.aspx and let us know if you are still having problems.

Thanks,
Dean

Reply #27 Top
As of today, I have yet to see anywhere that you uploaded with the new page.


I uploaded the StingRay skin on the 1st and 3rd. My first comment was made on the 3rd.
I'll see how it goes, when I have something else to upload.
I understand that you updated it on the 4th....so we'll see.
Reply #28 Top
I had an old skin, that I updated, that I tried to upload today.
I tried twice (2) to do it with no success. My computer seized up and my satellite TCP Acceleration dropped to 0%, again.
Had to do a "Hard" reboot to both of them.

Windowblinds was 500 kb and the screenshot was 597 kb. Both small files.
First time stopped at 50%. Second time at 24%.

Also, there is no option on updates. You have to use that page (upload2) or nothing.
Yes, I know, I can use the old page and upload the skin under the same name. It will override it, but my update has a different name, so that option is out.
OR, I can just upload the update as a new skin. Didn't want to have to do that, but it might be my only option.....for now.

Running WindowXP, IE7.
Reply #29 Top
I've tried uploading my two newest skins using the new upload page and both times have gotten the same error as post number one. Used the old upload page and worked fine. Using IE7.
Reply #30 Top
3 trys,3 failures...error,upload details...XP pro,IE6  
Reply #31 Top
"Your skin has failed to upload. Error code: UploadDetails"


This is what I got when I tried to upload my last wall. I had to go back to the old upload page to get it through.
Reply #32 Top
"Your skin has failed to upload. Error code: UploadDetails"


Same here when I tried to upload my last blind (4-12), had to use the old upload page to get it through. On 4-13, I had to do a minor change to the description text....went through fine with the new upload page. Using XP2 and IE6.
Reply #33 Top
Tried uploading 4 BootSkins today without success so I used the old upload page. I'm using Firefox 2.0.
Reply #34 Top
Tried uploading a Screen Shot today without success used the old upload page. I'm using Stardock Central.
Reply #35 Top
"Your skin has failed to upload. Error code: UploadDetails"


Me too. I tried to upload WB and got that message so I clicked the link for the old page, it said OK. Then I uploaded a SMX and a CursorXP on the old page..OK, OK.
The cursors and the SMX are in the gallery the WB never showed.
Reply #36 Top
Lately the last few i tried failed , had to revert back
to the old way - now it's wasting to much of my time
to keep trying and failing , don't want to use it any more
till it gets fixed !!!
Reply #37 Top
Two rainies I tried to upload failed with the same error code. At first I thought it was the skin but using the old page it worked perfectly. I saw a dialogue for about five seconds but no progress bar after that on both occasions. This about three or four days ago...maybe longer.
Reply #38 Top
now it's wasting to much of my time
to keep trying and failing , don't want to use it any more
till it gets fixed !!!


Plus, the skin I have been working on for over a year is lost in space.
Reply #39 Top
Today I tried to upload WinMedia skins and I kept getting error message so I uploaded them with the old system.
Reply #40 Top
Dean, I tried earlier to upload the AeroSky Winstep theme which uses the brand new Winstep .xtreme file format and, after getting the progress bars, etc, the upload failed complaining of a wrong file type. This was using upload2.aspx. With upload.aspx the .xtreme file extension was accepted and I was able to upload the theme normally.

Is it possible to allow the Winstep gallery to accept BOTH .zip and .xtreme file types when using the new upload manager, please?

Thanks,

Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies
Forums: http://forums.winstep.net

Reply #41 Top

We updated the upload2.aspx page this morning.  Hopefully the changes we made will take care of the issue where people are seeing Error Code: UploadDetails.

As for allowing other file types, it is not my decision.  For now, you will have to zip up your files if that is the file extension required.

Dean

Reply #42 Top
We noticed after our update this morning that people were still running into the Error Code: UploadDetails error.  We put up a new build this afternoon and will be monitoring it to make sure that the issues are taken care of.
Reply #43 Top
We noticed after our update this morning that people were still running into the Error Code


This morning I updated a widget and when I did , the new upload system kicked in for the first time in awhile. Today the update went much faster than the old upload link. Only thing Im wondering is...
The Thumbnail Preview pic Im seeing in my gallery is the new preview I uploaded with updated skin file this am. But when I click on the skin in mod queue its showing the old preview. I added V2 to the jpeg name so it wouldn't get confusing. Will this upload correctly ..or do I need to reupload it ? The skin was ' BlackZero' Widget.
Reply #44 Top
Fairyy~, looking at the two pages, both screenshots appear to be the same.  There is a certain amount of caching going on, and when a skin is uploaded it can take 5 minutes or more for a screenshot or skin file to propigate to our other sites.  Keep in mind that while WinCustomize, Personal Sites, and the moderation queue look similar they are essentially different websites. 
Reply #45 Top
As for allowing other file types, it is not my decision.


Well, who is it then so I know who I have to talk to? Brad's?

Keep in mind that I'm not asking for anything new: the old system accepts both .zip and .xtreme files.
Reply #46 Top

The old system actually wasn't checking file types properly, so it was letting everything through.

I've just updated the system to take .xtreme files as well 

Reply #47 Top
I think that .gadget files should be allowed in the Sidebar Gadgets gallery
Reply #48 Top
I've just updated the system to take .xtreme files as well


Thanks Zoomba!  
Reply #49 Top
I tried four times to upload two with Maxthon and two with IE7 and all four failed using the new upload. The old upload worked fine on the first try.
Reply #50 Top
Would it be possible to add a version number to the beta upload page? It would help users know when the page has changed and when to try again.