Game gives a blank screen on startup after 1.3 update

Post contains my debug.err file - can you tell what the problem is and how to fix it please?

Hi all

After the 1.3 update if i try and load the game i just get a black screen. Se below for my debug.err message:-

================================================================================
Debug Message: Version v1.30A last updated on: Sat Sep 9 01:25:47 2006
Debug Message: GalCiv2 is activated.
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 9/9/2006, 09:34:34
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: LINUX
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - Award BIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3000+, MMX, 3DNow, ~2.3GHz
Physical Memory: 2048MB RAM
Page File: 358MB used, 3069MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7900 GT
Manufacturer: NVIDIA
Chip Type: GeForce 7900 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0291&SUBSYS_032110DE&REV_A1
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: ViewSonic VX922
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9131
Driver Date: 6/1/2006 17:22:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB X-Fi Audio [A000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.1143
Driver Date: 8/7/2005 22:54:36
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
=======================================================================================

Can you tell what the problem is?

thanks
2,121 views 2 replies
Reply #1 Top
Looks like maybe the update did not go well, or something happened to your video drivers.
The game can't initialize the video.

There is a newer version of the Nvidia drivers which fixed some problems in the 91.31 drivers. You might try installing them and trying the game again.

Be sure to run the uninstall from Add/Remove Programs before installing the new drivers.
Reply #2 Top
InitializeDirect3D Failed



someone asked about this problem in another post, you may find help in this post link to post