Help cant play

When i start the game everything goes fine until the intro video finishes then i get a windows error message and everything shuts down. Any advice would be helpful
2,925 views 4 replies
Reply #1 Top
Update yr video drivers...
Reply #2 Top
Agreed. Video drivers are almost certainly the problem.

However, if you could post a debug.err file (located in your main drive) then we would a) know exactly what the problem is and b) when we confirm it's drivers we can reccommend some.
Reply #3 Top
thanks yall here is some info that might help


Time: 6/26/2006, 17:34:15
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Pavilion ze5200
BIOS: PhoenixBIOS 4.0 Release 6.0
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Physical Memory: 446MB RAM
Page File: 334MB used, 721MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON IGP 345M
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RS200M
DAC Type: Internal DAC(350MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4337&SUBSYS_0850103C&REV_00
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.13.0010.6138
Driver Date: 8/16/2002 03:31:18
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Conexant AMC AUDIO
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_10B9&DEV_5451&SUBSYS_0850103C&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: caliaud.sys
Provider: Conexant
Driver Version: 6.13.0010.8117
Driver Date: 11/5/2002 19:04:48
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Multisample Type chosen in prefs not supported. Forcing a supported type.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON IGP 345M
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: Hardware does not support a color cursor.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Owner\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Reply #4 Top
Driver Date: 8/16/2002 03:31:18



Do I get a prize now?

But seriously, don't expect to play at all until they're updated. They MUST be 2004 at least, preferably 2005. However, I looked on ATI and couldn't find any catalyst drivers that work. A quick google search and the newest driver windows thinks exists is that one.

Sorry, but you need a new video card