URGENT HELP PLS - I CANT PLAY :(((

from GalCiv2 Forums
The game starts, i choose my race and etc when i click NEXT to finally play the game my computer RESTARTS ITSELF!
It's always the same, also in campaign mode. What should i do ?
I have AMD 2,5 processor, 1 GB of RAM, WINDOWS XP.
16,405 views 15 replies
Reply #1 from Stardock Forums Top

Your PC actually reboots?

Reminder: READ THE STICKES please. https://forums.galciv2.com/?ForumID=274&AID=101598

Reply #2 from Stardock Forums Top
Yes it actually reboots - sounds unbelievable but it does that every time ! Tried 5 times happened 5 times. ((
Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top
Can you post the info from your debug.err file (found in c:\program files\stardock\totalgaming\galciv2\).  Lets see what the last action the game is trying to perform.
Reply #4 from Stardock Forums Top
Im having the same problem. I know you guys are going to tell me to update my drivers but there are no new ones to install that i can find. Maybe someone can help ups both out.

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 19:43:08
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DAGGRA
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: PCG-GRT260G(UC)
BIOS: Phoenix FirstBIOS(tm) Notebook Pro Version 2.0
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz
Physical Memory: 510MB RAM
Page File: 256MB used, 989MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce FX Go5600 (Sony)
Manufacturer: NVIDIA
Chip Type: GeForce FX Go5600
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_031A&SUBSYS_814F104D&REV_A1
Display Memory: 64.0 MB
Current Display Mode: 1400 x 1050 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0001.4364
Driver Date: 5/2/2003 16:51:00
DirectX Acceleration Enabled: Yes

Your video drivers may be too old to run Galactic Civilizations 2 properly. Installed video drivers must support Microsoft DirectX 9.0c, which means you should try to have a driver from at least 2005 installed.

Please visit the website for your computer manufacturer or video card for more recent drivers.

Your computer manufacturer was reported to be Sony Corporation.
Your video card manufacturer was reported to be NVIDIA.
Reported driver date: 5/2/2003 16:51:00


Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_814E104D&REV_A0
Manufacturer ID: 1
Product ID: 100
Driver Name: STAC97.sys
Provider: SigmaTel
Driver Version: 5.10.3782.0000
Driver Date: 3/22/2003 11:30:58
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1280 x 1024
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): NVIDIA GeForce FX Go5600 (Sony)
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\Heath\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\Heath\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\Heath\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
*DEBUG ERROR: ***TutorialWnd: Unknown edit field Totorial_GridList_Entry type: CustomListEntry ***
Debug Message: TutorialWnd: Cannot find OBJID Totorial_All_Button
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Creating Random Map
Debug Message: Creating Random Map... Stars
Debug Message: Number of Unplaced Stars: 8.
Debug Message: Creating Random Map... Planets
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: *************** Failed To Place Planet ***************
Debug Message: Creating Random Map... Anomalies
Debug Message: Num Anomalies: 245
Debug Message: Creating Random Map... Resources
Debug Message: Creating Random Map... Done
Debug Message: Creating Civs
Debug Message: Drengin Empire: Intellence -> 10
Debug Message: Altarian Republic: Intellence -> 10
Debug Message: Arcean Empire: Intellence -> 10
Debug Message: Torian Confederation: Intellence -> 10
Debug Message: Yor Collective: Intellence -> 10
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Reply #5 from Stardock Forums Top
Sure. Sending.

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/22/2006, 03:32:25
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: FRILLA
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: Turkish)
System Manufacturer: MSI
System Model: MS-6712
BIOS: Version 07.00T
Processor: AMD Athlon(tm) XP 2500+, MMX, 3DNow, ~1.8GHz
Physical Memory: 1024MB RAM
Page File: 310MB used, 2154MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce FX 5200
Manufacturer: NVIDIA
Chip Type: GeForce FX 5200
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0322&SUBSYS_80DF1043&REV_A1
Display Memory: 128.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.4403
Driver Date: 5/2/2003 09:19:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80271102&REV_08
Manufacturer ID: 1
Product ID: 100
Driver Name: emu10k1m.sys
Provider: Microsoft
Driver Version: 5.12.0001.3300
Driver Date: 8/17/2001 11:19:26
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #2 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Vinyl AC'97 Audio (WAVE)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_71201462&REV_50
Manufacturer ID: 1
Product ID: 100
Driver Name: viaudios.sys
Provider: VIA Technologies, Inc.
Driver Version: 6.14.0001.4010
Driver Date: 2/11/2004 12:51:46
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (sw vp): NVIDIA GeForce FX 5200
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask Movies\*.bik
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask Music\*.mp3
Debug Message: No files found matching mask Event Music\*.mp3
Debug Message: No files found matching mask Sfx\*.wav
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\FRILLA\My Documents\My Games\GalCiv2\*.StarSystems
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\FRILLA\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\FRILLA\My Documents\My Games\GalCiv2\ships\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message: Error loading mission 16 from C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: No files found matching mask C:\Documents and Settings\FRILLA\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: Error loading mission 16 from C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/English/Campaigns/Dread Lords Campaign.gc2campaign
Debug Message: Creating Galaxy
Debug Message: Set galaxy size.
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Num Anomalies: 7
Debug Message: MissionWnd: Cannot find OBJID Campaign_MiniMap_Window
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Description_Text
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld
Debug Message: Creating Civs
Debug Message: Drengin Empire: Intellence -> 50
Debug Message: Altarian Republic: Intellence -> 70
Debug Message: Creating Civs... Done
Debug Message: Updating ZOC.
Debug Message: Updating ZOC.
Debug Message: Galaxy Create... Done
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Reply #6 from Stardock Forums Top
I would assume your computer is trying to bluescreen, but is configured to automatically reboot on unrecoverable errors. Go to Control Panel > System applet > Advanced tab > Startup and Recovery (settings button). There should be a checkbox titled 'reboot automatically'; be sure this is unchecked. Next time it crashes you should then get a blue screen with an error message, which can help figure out the cause of the problem (likely your hardware).
Reply #7 from Stardock Forums Top
http://www.nvidia.com/object/winxp_2k_81.98.html

there's the link to the new nvidia drivers it supports both 5200 & 5600 (both of you guys' vidcards)
Reply #9 from Stardock Forums Top
Yes auto restart was checked. I unchecked it now. I will try again get the error msg and send to you (hopefully)
Reply #10 from Stardock Forums Top
I updated my video card driver and my problem is solved. Thx.
daggra: do the same from nvidia's site.
Reply #12 from GalCiv2 Forums Top
Daggra, I'm in now way affiliated with Stardock or Nvidia, but you can download the Universal NVidia ForceWare by going to:

http://www.nvidia.com/content/drivers/drivers.asp

and following instructions. It's unclear whether your particular flavor of driver is supported, but it looks likely. The list of supported drivers covered by the Forceware can also be found at that site.


Hope that helps! I don't even have my copy yet, but I'm hoping the karma works for me and EB sends my copy soon!!
Reply #13 from GalCiv2 Forums Top
i dont see anything about a universal one and i still cant seem to find anything that will work with mine. i can find some that are for the regular GeForce FX but none for the GeForce Go FX 5600


Thank you though for trying any help is appreciated.
Reply #14 from Stardock Forums Top
daggra pls try this one: http://www.nvidia.com/object/winxp_2k_81.98.html
its not specific for your driver but i think it'll work.
2 things:
1.remember to uninstall current dirver before installing this one.
2.disable antivirus software and the like while downloading.

Reply #15 from Stardock Forums Top
daggra link doesnt work because of some coding in these pages in fact it works.
http: // www. nvidia. com / object/winxp_2k_81.98.html
I put spaces in the link in fact there is no space. Copy and paste it and remove all spaces manually.