TPScroggins

TPScroggins

Joined Member # 7132295
0 Posts 5 Replies 13,750 Reputation
Reply to Switching options in Start 11 in Start Menu Products Stardock Forums

[quote who="c242" reply="2" id="3853294"] I don't have/see the slider in Start 11 as shown above. Maybe an issue with language settings? This has been the case with every build only i could click the text before and it switched to On. [/quote] Do see them anywhere else in the UI or is it just that one (now two, as I missed your last post) that is missing? <img src="https://cdn.stardock.us/forums/71/32/7132295/834c92fd-6367-4e20-9600-0795d1a4ae63.png" width="589" heig

10 Replies 10,924 Views
Reply to Start11 1.24 Release Issue Report Thread in Start Menu Products Stardock Forums

[quote who="patrickantouly" reply="23" id="3853281"] Hello, Since the last version, the tiles background has disappeared and is seen only when hovered with the mouse. How can I get back my tiles background squares? Thank you Patrick [/quote] Can you post a screenshot of what they look like for you? Paul Scroggins Associate Technical Support Analyst

157 Replies 226,372 Views
Reply to Dock in the middle of my screen in Stardock Software Stardock Forums

[quote who="Iceheart31" reply="4" id="3853023"] Oh ! I tought it will be updated ... really sad . [/quote] What is really sad? The option that basj is showing you just turns off some of the features (like the ungrouping of the task bar) then you can put your start button back in the middle. Having the start button in the middle with ungrouping available would just likely turn into a mess. Paul Scroggins Associate Technical Support Analyst

6 Replies 2,862 Views
Reply to cant update Start 11 to latest version in Object Desktop Stardock Forums

[quote who="kiddailey" reply="17" id="3852803"] FYI - this issue still occurs. I discovered today that I'm actually 2 releases behind -- apparently the auto-updating has been failing for a while now and I only discoverd the download stalling mentioned above after clicking the "Check now..." button. I was able to download from my account area though. [/quote] I was actually just having this issue myself, in your downloads folder, delete the Stardock folder. Going

19 Replies 43,547 Views
Reply to No access to mods in GalCiv IV Bug Reports Stardock Forums

[quote who="ReneTS" reply="11" id="3852791"] This is how it looks in my start screen. [/quote] and you are running it directly in the Epic launcher or a shortcut created by the Epic Launcher? Usually from what I have seen, when mods, meta, and multi are all grayed out, the game is not being launched properly

23 Replies 14,696 Views
Reply to No access to mods in GalCiv IV Bug Reports Stardock Forums

[quote who="ReneTS" reply="8" id="3852775"] I am launching the game from epic and have tried validate files and reinstalling the game. The mod button is still greyed out. Mod support is enabled in the settings. [/quote] Is multiplayer also grayed out? Can you post a screen cap of your entire main screen?

23 Replies 14,696 Views
Reply to refund form not working in Fences Stardock Forums

[quote who="bilbob04" reply="8" id="3852536"] does your email ticket say "no ticket was created." on top of the email when you get it? [/quote] No, the ticket was created properly, also your refund was processed this morning. Paul Scroggins Associate Technical Support Analyst

12 Replies 8,185 Views
Reply to Start11 causing file explorer to constantly crash/restart in Start Menu Products Stardock Forums

[quote who="alancai1974" reply="102" id="3852459"] I have waited one week and there's no any response from stardock regarding my request for refund. Do you guys actually have a customer service or not? It is just a small amount of money. But this does not feel good. You have a refund policy, but do you honor it? [/quote] Did you submit a ticket or email? Do you have your ticket ID number? (it would be SSN-#####) Paul Sc

172 Replies 277,866 Views
Reply to refund form not working in Fences Stardock Forums

[quote who="bilbob04" reply="2" id="3852432"] i fill out the form on the above link, and received an automated email "At this time, no ticket was created" can you just process a refund for Order ID: STARDOCK220428-6540-91422 Have been trying for a week now [/quote] A

12 Replies 8,185 Views
Reply to Need help downloading Fences again in Fences Stardock Forums

For your products and keys, please see the following page to have them emailed to you: http://www.stardock.com/support/productkeyretrieval Be sure to try all the email addresses you know you have or could have used, especially ones you may use for PayPal or other payment services. If you need access to your account for things other than installers (skins/dream, invoices, email addr

1 Replies 8,447 Views
Reply to Cannot activate Start11 in Start Menu Products Stardock Forums

Are purposely trying to use the command line activation? Are you not getting the "normal" activation screen as soon as you install? Paul Scroggins Associate Technical Support Analyst

11 Replies 4,721 Views
Reply to Fences keeps changing my desktop layout - unasked! in Fences Stardock Forums

Ok, sounds like clean boot is the way to go. See if it functions "clean" and then slowly work your way back to your current setup, that way you can narrow down what may be conflicting with Fences Paul Scroggins Associate Technical Support Analyst

16 Replies 15,384 Views
Reply to Fences keeps changing my desktop layout - unasked! in Fences Stardock Forums

Have you always used that "DeskSave" program when these issues were going on? Can you try Fences without it. I'm not saying that is the problem, but it is always best to look at other applications that do similar things for conflict. Paul Scroggins Associate Technical Support Analyst

16 Replies 15,384 Views
Reply to Concerns in Start Menu Products Stardock Forums

[quote who="rom4ster" reply="5" id="3852115"] [e digicons]-_-[/e] i want to disable start11 from doing stuff with my taskbar, and its not turningitself off even after i told it to [/quote] The "Let Start11 enhance the taskbar" setting is not an on/off switch for Start11

31 Replies 37,765 Views
Reply to Separate common app tabs in ungrouped task bar in Start Menu Products Stardock Forums

I understand now, that is not currently a feature, but we can take the recommendation. That is actually working in your video because the Chrome tabs are being treated as separate programs because of the use of different user profiles. It works that way with Start11 as well. Paul Scroggins Associate Technical Support Analyst

5 Replies 1,690 Views