Careful with those TurboTax bonus offers

Refund Bonus gift card requires thorough checking before accepting

Word of warning in advance to any TurboTax users. TurboTax continues to be one of the easiest to use tax prep packages on the market. It still installs quickly and easily, automatically updates over the network (even for dial-up internet users) and this year actually even includes a free State Module when you buy the retail package TurboTax Deluxe version of the software. And oh, it also includes a new and special bonus: The TurboTax Refund Bonus Gift Card Program.

What is the Refund Bonus Gift Card program? TurboTax offers a deal where you can get gift cards with part of your refund -- you buy the gift cards out of your refund, in effect reducing the refund, but because of the partnering that TurboTax has done with the gift card sellers, you get a bonus for each card you take. See below for a better explanation, example of how things work.

The idea is you trade part of your refund for the gift cards, but then get extra value in the cards compliments of TurboTax and/or their partners.

The problem is that you really have to read the small print. For example, you can get a $200 value American Express Shopping card by giving up $180.00 worth of your federal refund. Looking at the surface, you'd be earning $20 via that swap. Sounds good, but... There's a fee of $14.99 to get the cards shipped to you (only one time charge for however many cards you ask for). That means you are only earning $5 for the first card you take. It's free money, which is good, but there's a bigger problem - it's an American Express Shopping card, and those cards are only good with select American Express/TurboTax partners. It's not a traditional American Express Gift card which can be used anywhere American Express is accepted, but instead is limited to a few places, such as The Gap, Old Navy, etc. Good if you want to shop at those places, but the suck if you want to be able to use the cards to get food at a restaurant, or something like that.

There are some other cards available, including some for J.C. Penneys, Starbucks, Lowes (hardware) and more. If you are a frequent customer of those businesses, then perhaps the cards are good for you, but you should note that the bonuses aren't that great on most of the cards. For example, you can buy 4 of the $25 Starbucks gift cards for only $90. That's a $10 bonus, but again you have to factor in that $14.99 fee to get the cards shipped to you. So for those 4 Starbucks cards, you are losing $5. The only way to earn back that money is buy other cards, from other vendors, such as Lowes or Penneys and stock up on cards. After you add enough cards, you can earn enough bonus money to make that shipping and handling fee for the cards a non-issue, but you have to remember than your money (which would be cash in your bank or a check written directly to you by the Feds) is committed to specified vendors.

There are a few other issues in that TurboTax and their partners limit how many of each card you can buy. They won't allow you to ask for more than 4 of the American Express Shopping cards (as an example), and I believe they also limit how many of the cards you can buy. They are doing that to limit how much any one partner is committing to a customer, which seems fair, but it limits your ability to maximize the refund bonus without taking several different offers at the same time.

Anyway, I highly recommend that anyone that starts to take one of these bonus offers read the small print and disclaimers. You really have to check it thoroughly or you could sign yourself up for what looks like a deal and find out it's not such a great deal after all.

I don't mean to belittle the offer that TurboTax and their partners are making. It's a good deal for some folks, but personally, I'll stick with cold, hard, cash for my refund. Or at least a direct deposit. I might personally have invested in some of the Starbucks cards, but from the list of offers, that was about the only one I really could picture myself using regularly enough to be worth a look. I suppose Lowes might have worked also, but that's about it. Between myself and my wife, we'd rather use the cash to get items we need around the house.
1,984 views 9 replies
Reply #1 Top
Good luck to all the tax payers out there, hope most of you are getting refunds (though I can think of a few liberal types that really need to be paying more so they can help fix all of the ills that they claim our financial house has in this country!)
Reply #2 Top
LW here, having problems with rotten cookies again...

Turbo tax was going to charge us $19.99 to file a 1040A and another $24.95 to file state. I discovered that almost anyone can e-file their federal taxes for FREE if they make under 50k per year, and the IRS site even directs you to those services. We ended up using taxactonline.com and got the fed filing for nothing and paid only 12.95 for state.

Oh yeah, and with the HUGE income of 37k between us (with no children) we ended up owing $119 in federal taxes and due a refund of $173 in State. In spite of the fact that we paid thousands and thousands in taxes this year, I guess we are the "rich" that everyone on the left of the fence wants to raise taxes on.

To those people I say, "bite me."
Reply #3 Top
We got our income tax return yesterday. Minus $32 for the CPA (my mom-in-law is an accountant, so we send our W2 to her, even though I suspect I could file it myself).

This whole refund loan craze is...umm...crazy. The IRS is fairly expedient. Would it kill ya to just wait the 10 days or so for your money to come in? I don't want to give away a chunk of our cash just to get the money a few days early.

The TurboTax bonus offers sound like a real scam. Hehe. Kinda like the payday loan places that surround most military bases. It preys on people who don't pay attention and get stars in their eyes when they think about all the Mocha Lattes and striped hoodies they can buy with their little gift cards. Hahaha.

I know, I know, it's the consumer's fault for not paying attention or having the sense to realize that something isn't a good deal. More power to TurboTax if they can lure some suckers in with their bonus offers, I suppose. At some point people will start to realize that patience and research are important to financial security.

Until that day...enjoy your new Lowes cabinet handles, suckers!
Reply #4 Top
Wow, LW...that sucks.

My parents made around 50K and they got a 1K refund...but I think that might have been because they paid too much in.
Reply #5 Top
My wife was a bit irritated and disappointed (mostly irritated, not as disappointed) that we lost out on part of the special child tax credits this year because our oldest passed the magical dividing line of age 17 last year. Because of that, we lost out on $1000 in credits we could have gotten (which would have been part of our refund). That did suck since it would have offset the penalty I had to pay on taking a partial disbursement of old 401-K money that was used for our vacation last year, along with some around the house repairs, appliance purchases, etc.

I'm much like LW in this regard:

Oh yeah, and with the HUGE income of 37k between us (with no children) we ended up owing $119 in federal taxes and due a refund of $173 in State. In spite of the fact that we paid thousands and thousands in taxes this year, I guess we are the "rich" that everyone on the left of the fence wants to raise taxes on.To those people I say, "bite me."


I wrote a check a few years ago when i took a 401-K disbursement to try to help dig out of a big financial hole after losing my job. I wrote a check to the Federal Government for a lot more money than I ever want to write a check for. Thanks to the one-time hit and penalty from that disbursement I went from being a very average tax payer to being a top 5% tax payer. The amount of money I got was not that much, but it was enough when combined with a lump sum severance package that was gone before I could really see it, and the income I had from my jobs that year. Thankfully I did have enough money to pay the taxes, and did have enough to do the home repairs and remodel that was the main objective in taking the big disbursement. I had defaulted on a 401-K loan that I had out when I left my previous job, and that led to a spiral of having bigger tax debts than I could cover. I would much rather have left the money in the 401-K or taken out a new loan, but I couldn't do that at the new job and was basically forced to make the choice I did.

Thanks to idiots like the ones that LW hints at, I was pinched for a big tax hit that I never should have faced. It really, really sucks. Retirement virtually wiped out, and no money left to show for it, and not enough money to really take care of everything that was needed to be done around the house. Ugh.

To those people that say 'soak the rich', I would say again, define rich. If you are talking about people pulling in $250,000 or more (combined income for a couple), than I might start to join in on that chorus, but in most places even that amount doesn't go very far. I still much prefer leaving people's money to themselves. Let them spend it where they want/need it, and keep the tax burden to a fair and reasonable level. (And no, the numbers that the C.O.L., as an example, wants are not fair and reasonable).



As to Texas Wahine's thoughts here:

This whole refund loan craze is...umm...crazy. The IRS is fairly expedient. Would it kill ya to just wait the 10 days or so for your money to come in? I don't want to give away a chunk of our cash just to get the money a few days early.


The loan craze is definitely whack. Unless you have strange circumstances, the loans aren't a good deal at all. Like Tex notes, you get the money pretty quickly if you have direct deposit anyway, why get a loan at loan shark rates just to have the money a few days early. If you need the money that quick, get your butt online and e-file quickly.


LW - you are right on the free e-filing. The income range varies by what I've heard, but it is set to cover 'poor' U.S. citizens, and is not supposed to be a free ride for rich ones. So, I guess in some ways the government considers you 'poor' while taking away enough to make you feel they were trying to soak the rich.


I will say that a good friend was also disappointed in the child tax credit, as he and his wife apparently earn too much to get the credit. At least I was able to claim the credit for my youngest. I do wish we could have gotten it for my oldest, as we are nearing the time to pay for college and have pretty much nothing saved up there. I'm guessing it'll be student loans there, assuming qualifications are met. Hopefully it won't dig our oldest a big financial hole to climb out of.

Reply #6 Top
The TurboTax bonus offers sound like a real scam.


Oh, also wanted to say that the TurboTax bonus isn't necessarily a scam, but is, as I had noted originally, a bit too limited. If it was something more like an American Express Gift Card (usable pretty much anywhere), then it would be much more useful. The Shopping cards are ok if you need the stuff you'd be buying from those stores anyway. Either way, you can rack up a decent bonus amount by taking those offers, but again you lose a lot of flexibility and choice about where you'll be spending your refund if you do.

Reply #7 Top

Well, I am going to use Turbo Tax, only (well not only) cause I have been using it since the 1990 tax year!  But thanks for the heads up!  I will pass on their bonus offers.  have not seen them before.

As I do buy the deluxe (pronounced Dee Looks) version (due to the Schedule C and other business stuff), I do get the state free.  But they do charge to file the state.  Wait!  Virginia allows you to file free on line!

So I do pick and choose.  But great warning!

And for those that dont know, Va State tax forms are identical to the feds, except where you get a deduction for the state taxes, you have to back that out on the state version (it is not even a form, just a 3 line part of the form).  Otherwise, you can file your fed forms for your state version (except the 760)!  So would I pay $25 for the state version?  Not until they offered it for free!

Reply #8 Top

wrote a check a few years ago when i took a 401-K disbursement to try to help dig out of a big financial hole after losing my job. I wrote a check to the Federal Government for a lot more money than I ever want to write a check for. Thanks to the one-time hit and penalty from that disbursement I went from being a very average tax payer to being a top 5% tax payer. The

I wrote one when I got laid off 3 years ago.  But mostly because I told my former employer to mark me as exempt (as I did not know when I would get a new job, but got one fairly quickly), so I had to write one for {gulp} 3k!  But my former employer was very generous with the severance and I did get the vacation pay, and got a job in 2 months.  So I knew it was coming.

So far, my 401-k and IRAs are safe (except from the dot com bubble).  Now I have to talk to my son about them as my wife pointed out (he is 20) that my ex may force him to sign them over to him should something happen to the both of us.  Given my ex, my wife is wise!

Reply #9 Top
What I wanted to know before taking part in Turbo Tax Refund Bonus program was how long I would have to use the gift cards. If they don't expire for 2-3 years then they may be useful, but if they have a shorter life, such as 6 months, then they wouldn't be worth it for me. I have been burned on non-tax-related gift card offers in the past where they have had a life of only 30 days. I wouldn't want to have to spend my entire refund in 30 days.