Failed to validate your subscription or product information.

November 14, 2005 10:43 AM from

Hello - just got the error message

Failed to validate your subscription or product information.

When trying to install WB5 beta. As far as I was aware it was available to Object Desktop subscribers? My Object Desktop subscription is valid until next April, so am I missing something?

Using the latest version of SDC, and every other part of Object Desktop downloads and installs merrily...

Any ideas?

ToreadorVampire

windowblinds

1,796 views 2 replies

Reply #1 November 14, 2005 2:01 PM from

WinCustomize Forums Top

The only two records I am able to pull up here under your nickname unfortunately do not contain any registration information. Had you used another email address for your purchase? Feel free to email [email protected] if you would like this to remain private.

-Mike
[Stardock Support]

Reply #2 November 14, 2005 4:21 PM from

WinCustomize Forums Top

Emailled support with my other email address, quoting the URL to this forum post...

Craig Fowler
AKA ToreadorVampire

Posted via WinCustomize Browser/Stardock Central

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