Random applications freezing

from WinCustomize Forums
I just downloaded WB a couple of days ago and love it but it will freeze applications at random (so it appears) so that they can not be clicked, operated or moved in any way. Right clicking on the task bar allows me to close the application and then carry on as normal. When an application freezes it gets a pink border across the top of the title bar and down the right hand side. I have added several applications to the exclusion list and tried deactivating my anti-virus without joy. This is pretty much a clean install of windows (lesss than a week old) and with the only game I have on here the screen judders when scrolling around the map. The application that freezes may sometimes be Firefox, sometimes Outlook and sometimes the WB configuration screen itself. Un-installing WB cures all problems. I can not find any errors in the event log, does WB create a log anywhere?

Windows XP pro with SP2
2*2400 AMD MP's
ATI Fire GL 8800
Dual monitor

any ideas?
windowblinds
6,636 views 12 replies
Reply #1 from WinCustomize Forums Top
It doesn't mean much to me but I did find the followinf in a file called WebCrash.log at the root of my C drive, I have no idea where it came from (Webblinds, Firefox, Explorer etc.):


Debug Logging Information 09/17/05 17:01:02
-------------------------------------------------------
Versions:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)

Internet Explorer 6.0.2900.2180
Stardock WebBlinds 1.061.06 2/4/2003 15:10 557056 bytes.

Crash:
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 64013AFD 01:00012AFD
Binary: C:\PROGRA~1\WEBBLI~1\webblinds.dll

Registers:
EAX:000374F8
EBX:6401A8B4
ECX:73E7F7F4
EDX:0013FA80
ESI:00000000
EDI:00000000
CS:EIP:001B:64013AFD
SS:ESP:0023:0013FA20 EBP:0013FAB4
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010246

Call stack:
Address Frame
0x64013AFD 0x0013FAB4 0001:12AFD C:\PROGRA~1\WEBBLI~1\webblinds.dll
0x64013D79 0x0013FAE0 0001:12D79 C:\PROGRA~1\WEBBLI~1\webblinds.dll
0x6401280D 0x0013FD24 ToolProc+9F0
0x640142C5 0x0013FD44 0001:132C5 C:\PROGRA~1\WEBBLI~1\webblinds.dll
0x7C9011A7 0x0013FD64 LdrInitializeThunk+29
0x7C923F31 0x0013FDE8 LdrShutdownProcess+142
0x7C81CA3E 0x0013FEDC IsValidLocale+8EB
0x7C81CAB6 0x0013FEF0 ExitProcess+14
0x777E71E1 0x0013FF10 Ordinal101+154
0x00402372 0x0013FF60 0001:1372 C:\Program Files\Internet Explorer\iexplore.exe
0x00402444 0x0013FFC0 0001:1444 C:\Program Files\Internet Explorer\iexplore.exe
0x7C816D4F 0x0013FFF0 RegisterWaitForInputIdle+49

Module List:
Address Module
0x00400000 C:\Program Files\Internet Explorer\iexplore.exe
0x7C900000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 C:\WINDOWS\system32\USER32.dll
0x77F10000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 C:\WINDOWS\system32\ole32.dll
0x5B860000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 C:\WINDOWS\system32\WININET.dll
0x76F60000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 C:\WINDOWS\system32\VERSION.dll
0x773D0000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7C9C0000 C:\WINDOWS\system32\SHELL32.dll
0x5D090000 C:\WINDOWS\system32\comctl32.dll
0x66000000 C:\Program Files\WindowBlinds\WBlind.dll
0x76B40000 C:\WINDOWS\system32\WINMM.dll
0x5AD70000 C:\WINDOWS\system32\UXTHEME.DLL
0x76380000 C:\WINDOWS\system32\msimg32.dll
0x66600000 C:\Program Files\WindowBlinds\wbhelp.dll
0x10000000 C:\WINDOWS\system32\PGPhk.dll
0x74720000 C:\WINDOWS\system32\MSCTF.dll
0x65780000 C:\Program Files\Avast4\AhJsctNs.dll
0x75F80000 C:\WINDOWS\system32\BROWSEUI.dll
0x01010000 C:\WINDOWS\system32\ctagent.dll
0x20000000 C:\WINDOWS\system32\browselc.dll
0x77B40000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 C:\WINDOWS\system32\COMRes.dll
0x01070000 C:\Program Files\WindowBlinds\anim.dll
0x77FE0000 C:\WINDOWS\system32\Secur32.dll
0x77260000 C:\WINDOWS\system32\urlmon.dll
0x01710000 C:\Program Files\TortoiseCVS\TrtseShl.dll
0x763B0000 C:\WINDOWS\system32\comdlg32.dll
0x7C3A0000 C:\Program Files\TortoiseCVS\MSVCP71.dll
0x7C340000 C:\Program Files\TortoiseCVS\MSVCR71.dll
0x77920000 C:\WINDOWS\system32\SETUPAPI.dll
0x769C0000 C:\WINDOWS\system32\USERENV.dll
0x64000000 C:\PROGRA~1\WEBBLI~1\webblinds.dll
0x61000000 C:\WINDOWS\system32\wbhelp2.dll
0x61220000 C:\Program Files\Microsoft Hardware\Mouse\MSH_ZWF.dll
0x00FF0000 C:\Program Files\CursorXP\CurXP0.dll
0x75E90000 C:\WINDOWS\system32\SXS.DLL
0x02570000 C:\WINDOWS\system32\shdoclc.dll
0x02600000 C:\WINDOWS\system32\xpsp2res.dll
0x75CF0000 C:\WINDOWS\system32\MLANG.dll
0x76390000 C:\WINDOWS\system32\IMM32.DLL
0x72D20000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 C:\WINDOWS\system32\msacm32.drv
0x77BE0000 C:\WINDOWS\system32\MSACM32.dll
0x77BD0000 C:\WINDOWS\system32\midimap.dll
0x59A60000 C:\WINDOWS\system32\DBGHELP.dll

HKCU Registry Dump:
EnableColors="1"
EnableOCX="0"
EnableRebar="0"
EnableThrobber="1"
EnableToolbar="0"
OCXUISMode="0"
ThrobbarUISMode="1"
ToolbarUISMode="0"
UseWBSkin="0"
ToolbarID="K¶4V"
ThrobberUIS="stardocklight\stardocklight.uis"
ToolbarUIS=""
CurrentUIS="beacon\beacon.uis"
WebBlindsDir="C:\PROGRA~1\WEBBLI~1"
ThrobberUISMode="1"
Disabled="0"
EnablePopupManagement="0"

Process List:
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
wbload.exe
aswUpdSv.exe
ashServ.exe
FtrakSvc.exe
atiisrgl.exe
gearsec.exe
atipapgl.exe
PGPServ.exe
svchost.exe
PQV2iSvc.exe
explorer.exe
ashDisp.exe
type32.exe
CTHELPER.EXE
point32.exe
ctfmon.exe
CursorXP.exe
ActiveSMART.exe
RAIDeUtility.exe
PGPtray.exe
taskmgr.exe
ashMaiSv.exe
ashWebSv.exe
alg.exe
svchost.exe
winamp.exe
firefox.exe
ashSimpl.exe
iexplore.exe
wbconfig.exe

-------------------------------------------------------


Debug Logging Information 09/17/05 21:56:08
-------------------------------------------------------
Versions:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)

Internet Explorer 6.0.2900.2180
Stardock WebBlinds 1.061.06 2/4/2003 15:10 557056 bytes.

Crash:
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 73DE743B 01:0001643B
Binary: C:\WINDOWS\system32\MFC42.DLL

Registers:
EAX:63056500
EBX:00037810
ECX:00037810
EDX:00000000
ESI:00000000
EDI:00000000
CS:EIP:001B:73DE743B
SS:ESP:0023:0013F9A0 EBP:0013FA18
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010246

Call stack:
Address Frame
0x73DE743B 0x0013FA18 Ordinal4029+4E
0x64013B00 0x0013FAB4 0001:12B00 C:\PROGRA~1\WEBBLI~1\webblinds.dll
0x64013D79 0x0013FAE0 0001:12D79 C:\PROGRA~1\WEBBLI~1\webblinds.dll
0x6401280D 0x0013FD24 ToolProc+9F0
0x640142C5 0x0013FD44 0001:132C5 C:\PROGRA~1\WEBBLI~1\webblinds.dll
0x7C9011A7 0x0013FD64 LdrInitializeThunk+29
0x7C923F31 0x0013FDE8 LdrShutdownProcess+142
0x7C81CA3E 0x0013FEDC IsValidLocale+8EB
0x7C81CAB6 0x0013FEF0 ExitProcess+14
0x777E71E1 0x0013FF10 Ordinal101+154
0x00402372 0x0013FF60 0001:1372 C:\Program Files\Internet Explorer\iexplore.exe
0x00402444 0x0013FFC0 0001:1444 C:\Program Files\Internet Explorer\iexplore.exe
0x7C816D4F 0x0013FFF0 RegisterWaitForInputIdle+49

Module List:
Address Module
0x00400000 C:\Program Files\Internet Explorer\iexplore.exe
0x7C900000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 C:\WINDOWS\system32\USER32.dll
0x77F10000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 C:\WINDOWS\system32\ole32.dll
0x5B860000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 C:\WINDOWS\system32\WININET.dll
0x76F60000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 C:\WINDOWS\system32\VERSION.dll
0x773D0000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7C9C0000 C:\WINDOWS\system32\SHELL32.dll
0x5D090000 C:\WINDOWS\system32\comctl32.dll
0x66000000 C:\Program Files\WindowBlinds\WBlind.dll
0x76B40000 C:\WINDOWS\system32\WINMM.dll
0x5AD70000 C:\WINDOWS\system32\UXTHEME.DLL
0x76380000 C:\WINDOWS\system32\msimg32.dll
0x66600000 C:\Program Files\WindowBlinds\wbhelp.dll
0x10000000 C:\WINDOWS\system32\PGPhk.dll
0x74720000 C:\WINDOWS\system32\MSCTF.dll
0x65780000 C:\Program Files\Avast4\AhJsctNs.dll
0x75F80000 C:\WINDOWS\system32\BROWSEUI.dll
0x01010000 C:\WINDOWS\system32\ctagent.dll
0x20000000 C:\WINDOWS\system32\browselc.dll
0x77B40000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 C:\WINDOWS\system32\COMRes.dll
0x01070000 C:\Program Files\WindowBlinds\anim.dll
0x77FE0000 C:\WINDOWS\system32\Secur32.dll
0x77260000 C:\WINDOWS\system32\urlmon.dll
0x01710000 C:\Program Files\TortoiseCVS\TrtseShl.dll
0x763B0000 C:\WINDOWS\system32\comdlg32.dll
0x7C3A0000 C:\Program Files\TortoiseCVS\MSVCP71.dll
0x7C340000 C:\Program Files\TortoiseCVS\MSVCR71.dll
0x77920000 C:\WINDOWS\system32\SETUPAPI.dll
0x769C0000 C:\WINDOWS\system32\USERENV.dll
0x64000000 C:\PROGRA~1\WEBBLI~1\webblinds.dll
0x73DD0000 C:\WINDOWS\system32\MFC42.DLL
0x61000000 C:\WINDOWS\system32\wbhelp2.dll
0x01FE0000 C:\WINDOWS\system32\xpsp2res.dll
0x61220000 C:\Program Files\Microsoft Hardware\Mouse\MSH_ZWF.dll
0x75E90000 C:\WINDOWS\system32\SXS.DLL
0x7D4A0000 C:\WINDOWS\System32\mshtml.dll
0x746C0000 C:\WINDOWS\System32\msls31.dll
0x02A80000 C:\WINDOWS\system32\shdoclc.dll
0x75CF0000 C:\WINDOWS\system32\MLANG.dll
0x02B30000 C:\Program Files\CursorXP\CurXP0.dll
0x76390000 C:\WINDOWS\system32\IMM32.DLL
0x71AD0000 C:\WINDOWS\system32\wsock32.dll
0x71AB0000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 C:\WINDOWS\system32\WS2HELP.dll
0x75C50000 C:\WINDOWS\System32\jscript.dll
0x72D20000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 C:\WINDOWS\system32\msacm32.drv
0x77BE0000 C:\WINDOWS\system32\MSACM32.dll
0x77BD0000 C:\WINDOWS\system32\midimap.dll
0x71A50000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 C:\WINDOWS\system32\rtutils.dll
0x722B0000 C:\WINDOWS\system32\sensapi.dll
0x76F20000 C:\WINDOWS\system32\DNSAPI.dll
0x76FC0000 C:\WINDOWS\system32\rasadhlp.dll
0x73300000 C:\WINDOWS\System32\vbscript.dll
0x73760000 C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 C:\WINDOWS\System32\DCIMAN32.dll
0x59A60000 C:\WINDOWS\system32\DBGHELP.dll

HKCU Registry Dump:
EnableColors="1"
EnableOCX="0"
EnableRebar="0"
EnableThrobber="1"
EnableToolbar="0"
OCXUISMode="0"
ThrobbarUISMode="1"
ToolbarUISMode="0"
UseWBSkin="0"
ToolbarID="K¶4V"
ThrobberUIS="stardocklight\stardocklight.uis"
ToolbarUIS=""
CurrentUIS="beacon\beacon.uis"
WebBlindsDir="C:\PROGRA~1\WEBBLI~1"
ThrobberUISMode="1"
Disabled="0"
EnablePopupManagement="0"

Process List:
[System Process]
System
smss.exe
csrss.exe
winlogon.exe
services.exe
lsass.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
spoolsv.exe
aswUpdSv.exe
ashServ.exe
FtrakSvc.exe
atiisrgl.exe
gearsec.exe
atipapgl.exe
PGPServ.exe
svchost.exe
PQV2iSvc.exe
ashMaiSv.exe
ashWebSv.exe
alg.exe
svchost.exe
ashDisp.exe
type32.exe
CTHELPER.EXE
point32.exe
ctfmon.exe
CursorXP.exe
ActiveSMART.exe
RAIDeUtility.exe
PGPtray.exe
taskmgr.exe
explorer.exe
firefox.exe
wbload.exe
Earth2160_SSE.exe
wbconfig.exe
mmc.exe
BearShare.exe
iexplore.exe

-------------------------------------------------------
Reply #2 from WinCustomize Forums Top
Get Web Blinds off your system or disable it in IE.....
Ashes of the Singularity II
Reply #3 from WinCustomize Forums Top
Thanks for the reply.

Windowblinds was freezing applications before I installed Webblinds, I added Web blinds as another post had mentioned it fixed a similar problem for them. I have since rolled back my PC using System Restore and Web Blinds is no longer on this machine but I still have problems.
Reply #4 from Stardock Forums Top

I too am having similar problems with WindowBlinds when using a skin.


Emptying Norton Protected Recycle Bin's Protected files loads up a "status" window during deletion. At this stage WindowBlinds (WB) causes the system to Lock up.

Why WB? Cause when WB is unloaded this doesnt happen.

Another case I encountered was Asus Bios Update utility. When flashing EEProm (a window with 3 status bars) would lock up.


I think that WindowBlinds cant handle some programs that uses their own status bar. WindowBlinds tries to skin the status progression and that is where an error might occur causing the hang.

So far affected programs for me:
Norton Systemworks 2005 Premier
Asus Bios Update Utility.

Reply #5 from WinCustomize Forums Top
I also have a similiar problem with the newest version of WindowBlinds causing my system to freeze. However, I can't end task on anything. It just Freezes. I uninstalled WindowsBlinds 5 beta and reloaded WindowBlinds 4.6 and the problem went away. I am hoping they resolve this situation soon so I can install WindowBlinds 5
Reply #6 from Stardock Forums Top
Same problem here. There are times that when I close apps, it seems to be closed but the window is still there. Its taskbar button still visible but if I try to close it.. nothing happen. I end up restarting explorer.exe to resolved the issue. I think this issue only applies to perpixel skin cause im using it when this happen
Reply #7 from WinCustomize Forums Top
Thanks Antu you were absolutely right. If I choose a skin that is not per pixel then no freezes. Did not try that since I turned off per pixel and it did not help. At least I can run WB5 just cannot use cool skins.
Reply #8 from Stardock Forums Top
Well seems that using Windows Blind 4.6 , it runs stable without any freezes. But 5 is the one that causes some apps to freeze.
Reply #9 from WinCustomize Forums Top
[antu^jamban]
Same problem here. There are times that when I close apps, it seems to be closed but the window is still there. Its taskbar button still visible but if I try to close it.. nothing happen


I've occasionally had non-clickable taskbar buttons remaining after a window is closed, usually with 'per pixel' skins but not all. Closing Windows Explorer resolves the issue, however. I will ocasionally get 'not responding' with various applications under 'per pixel, but it's intermittent and I can usually end them in Task manager without a restart.
Reply #10 from Stardock Forums Top
i also have the problem of occasional application lock. any idea if this can be fixed with an update? i really like the vista blinds and would hate to give up transparent titlebars by going back to v4.
Reply #11 from WinCustomize Forums Top
A couple things you might want to try:

1) In the WB 5 config, under "Troubleshooting" enable the option that fixes corrupted titlebars. It draws/paints the skins differently.

2) Update your video drivers. The unresponsiveness maybe video related.

3) Windowblinds 5 is BETA. We're trying to harvest as much information as we can concerning problems, glitches, hiccups, bugs, redness, swelling and itchyness in regards to the program. If you run across a bug/problem, PLEASE email it into support. If it's a bug, it will be placed into the bug tracking database and brough to the attention of the developers.

---
OrbitJuice
[Stardock Support]
Reply #12 from Stardock Forums Top

Not sure this falls under the exact same category, but it's close. With windowblinds 5 installed i occasionally have to re-register two dll's in order for windows media player, windows update, and even some web pages to work correctly. These two dll's are vbscript.dll and jscript.dll. It seems I usually have to do this after a shutdown or reboot.


Another issue I am having is that I am unable to override the skin default toolbar icons. I have selected "always use the toolbar icon set selected below" but it has no effect when I apply changes.


I also have iconpackager, desktopx, and component tray installed, all are the latest versions.


WindowBlinds 5 BETA Troubleshooting Report:


STATUS : WB+ SRV+ HLP+ UI+


WindowBlinds is installed correctly on this PC.


WindowBlinds appears to be activated on this PC


Your machine supports per pixel borders on WindowBlinds skins.


You have one monitor in total.


(Default Monitor) 1 is attached to NVIDIA GeForce4 448 Go
'NVIDIA GeForce4 448 Go' also exists as device '\\.\DISPLAY2', but is not attached to the desktop.
'NetMeeting driver' also exists as device '\\.\DISPLAYV1', but is not attached to the desktop and is a mirror driver.
'RDPDD Chained DD' also exists as device '\\.\DISPLAYV2', but is not attached to the desktop and is a mirror driver.