Major Winodows Issues

...And Microsoft Support Sucks

from WinCustomize Forums
I've ran into a huge problem. I use Windows XP Service Pack 2, for the records. Anyways, sometimes when I try to use Windows Explorer or Internet Explorer, I get the message saying either Internet Explorer or Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

I have tried pressing Debug, Send Error Report and Don't Send Error Report, all to no avail. I use Firefox, so it's lucky I'm able to get online at all.

It only does it sometimes, and I do not wish to reinstall XP. Anyone have any ideas? Edit: It has something to do with the file ole32.dll
7,312 views 30 replies
Reply #1 from WinCustomize Forums Top

Well, first thing I Generally try is a full spyware scan, online preferably.  I usehttp://housecall.trendmicro.com/ (make sure you chose the complete scan, the one that looks for pests).  

When did this start happening?  

Reply #2 from WinCustomize Forums Top

Do you run ad-aware programs?  Is your virus protection up-to-date?

Curtains - Customize Windows with additional styles
Reply #5 from WinCustomize Forums Top
and i can't use it, it requires IE, I can only use FF.

(IE > Internet Explorer, FF > FireFox)
Reply #6 from WinCustomize Forums Top

Yrag  had us try a program called *hijack this* last night because we were experiencing similar problems.  http://www.majorgeeks.com/download3155.html  I can't interpret it for you though, but maybe someone else could.

He also asked if I was using IP 3.0 and suggested rolling back to an earlier version.

Reply #7 from WinCustomize Forums Top
Oh, I'm sorry.  I missed the part about file ole.  Did you get a message saying you were missing that?
Reply #8 from WinCustomize Forums Top
What Firewall?


Hi, Lips.......
Reply #9 from WinCustomize Forums Top

YAY... the expert is here!  You are in good hands now.

hi gary!

Reply #10 from WinCustomize Forums Top

OO... hope I didn't make it worse.

Nice to see you yrag! 

I'm going up on the roof to take pictures of the sunset now.  Good luck here.

Reply #11 from WinCustomize Forums Top
I have windows firewall and shaw secure firewall, as well as ad-aware se personal.
Reply #12 from WinCustomize Forums Top
White beaches and blue waters and you're goin' to the roof....????????????

Posted via WinCustomize Browser/Stardock Central
Reply #14 from WinCustomize Forums Top
Are you running both at the same time?

Posted via WinCustomize Browser/Stardock Central
Reply #15 from WinCustomize Forums Top
yes, i am. I dont care about internet explorer, i ccare about windows explorer, so help me out on that one please..?
Reply #17 from WinCustomize Forums Top
Turn off the Windows firewall and allow Explorer access in Trusted and Internet zones in Shaw. The Internet needs access to the TCP stack.

Posted via WinCustomize Browser/Stardock Central
Reply #18 from WinCustomize Forums Top
OK...let's keep it simple......turn off one of the firewalls. Power cycle (turn off, then on) your modem and reboot to reset your settings........

Posted via WinCustomize Browser/Stardock Central
Reply #19 from WinCustomize Forums Top
nm, i fixed it. it was a bad registry. (about 300 bad registries, and 700 of whatever else)
Reply #20 from WinCustomize Forums Top
I knew it was a problem wiht WINDOWS. nothing to do with the internet.
Reply #21 from WinCustomize Forums Top
Then next time you know what's wrong, you fix it........
Reply #23 from WinCustomize Forums Top

 

Oh my.

 

 

  Here you go, Gary. 

 

 

Reply #24 from WinCustomize Forums Top
Reply #25 from WinCustomize Forums Top
Citizen Z³Fx


...yrag [Gary] is [in many people's opinion] 'the man' when it comes to computer knowlege, and for as long as I can remember ~has only been all too willing to help folks out when it comes to their problems. This he does completely out of kindness, and to my knowlege ~ he expects nothing in return.

You would have done well to listen to what he had to say, ~at the end of which ...a simple "thankyou" or "thanks anyway, I found it" would have gone a long way.

....shame really, and downright discourteous.