SDC Suddenly Crashing on Launch

I would try reinstalling SDC, let it update, and see if that resolves the problem. Alternately, you could wait a bit since we'll probably be putting up an SDC update tomorrow.

Have the same problem. Told me a new version was available and I installed it now it crashes when I start SDC.

Its a known issue and will be fixed in the next build. It should be up within the next day or two.

Glad I'm not the only one having this problem. (well, not *glad* in the sense that the problem is happening in the first place).

It was crashing on me this morning with a server error, but now it's fine.

I haven't had that problem. However, DesktopX still has the startup problem.

Thanks, guys. I'll wait to update again until the new version is up. For now, I'll uninstall SDC & reinstall from the downloadable installer - I think I've got it stashed somewhere.

Cheers,
Daiwa

I'm getting it too, FWIW.

I thought it may be related to the Stardock news server being down also i.e a Stardock server-side problem. No?

Now it's crashing on me again, but this last time it did it when I went to check for new messages. Before it was crashing right when it first loaded. I can wait till tomorrow.

It crashes for me when the 'Updating network and application information' message is displayed in the status line.

i have just updated sdc ie 2 .093 .341 .build93 now i cannot axsess objrct desktop even though i am showing loged in in tray ?? anyone with same problem or any idies ????the old man in ozi error msg microsoft saying stardock has encounterd a problem and needs to close and then crashes

It seems to be a bad build. What worked for me was to go to Add/Remove programs, click on Stardock Central, and click "Change". It will start an unstall and give you the options "Automatic", "Custom", or "Repair". Choose repair and it will go back to the last build before the update. The next time you open Stardock Central, say NO to updating it and calmly wait a couple days for a bug free build. You might even watch the forums until somebody signals the "All Clear". Hope that works for you. I had the same crashing problem about 5 seconds after I opened Stardock Central after I updated and this has fixed it for now for me.

Well, just another "I've got the same problem" addition. Crashes on "Updating network and application information". Why aren't these releases checked out BEFORE sending to the public, paying customer???

go to Add/Remove programs, click on Stardock Central, and click "Change". It will start an unstall and give you the options "Automatic", "Custom", or "Repair". Choose repair and it will go back to the last build before the update. The next time you open Stardock Central, say NO to updating it and calmly wait a couple days for a bug free build. You might even watch the forums until somebody signals the "All Clear".

Good advice!

hi kra,followed your advice and low and behold back to normal gee thanks a million i apreciate your comeback on my request ,your a geniouse my friend ,from a 63 yr old ozy ,also thank you to boss 019 think you sugested in first place thanks million my friend

Excellent! The repair worked...

Has anybody found Musicmatch Jukebox was jacked up by the update also? I can't get the two to work when they're installed together. The rollback fixes Sdcentral, but leaves MM a mess. When I try to connect to the internet, it crashes.

Went to Add/Remove Programs, clicked on Change/Remove for SDC, got the "Unable to locate install.log file" error message.

If I can find it, where should it go - root directory or C:\Program Files\Stardock Central?

Thanks & Cheers,
Daiwa

I found 3 Stardock install.log files - one in Program Files\Common Files\Stardock and one each in the WB & WFX folders. None in the SDC folder. Is the one in Common Files\Stardock the one to use?

Thanks,
Daiwa

Ok, SDC just got upgraded to "c" version and all works ok now......Thanks for the speed Stardock!

Thanks for the info Boss, will try it when I get home.

(Didn't follow my own 'no' advice from another post - took a chance, rolled craps)

Ok, SDC just got upgraded to "c" version and all works ok now

here's hopin

Not for me! Smart setup does not work, with consequent failure to load Component Tray and DesktopX. I think I will reload a working configuration, prevent access to the internet until I can stop SDCentral updating itself. I like my Icon X and widgets and it is becoming a pain having to load them manually each time.

Installing the "c" version (the one currently available for download) over the top fixed things up here. At least so far.

Cheers,
Daiwa

Mebion -

Before you reconnect to the internet, you can go into Settings & have SDC prompt you before updating. I'm guessing you know that already, but just in case.

Cheers,
Daiwa

I just updated SDC on my WinXP Pro machine and now almost nothing works. If I try to lauch add/remove programs I get a rundll32.exe error. I booted in safe mode and was able to run the rollback described above but when I rebooted same problem. I am currently doing a custom uninstall because an automatic failed. Does anyone have any suggestions on how I can make sure everything is removed?

Thanks in advance.