Lady Aarielle Lady Aarielle

HELP!! Does anyone know how to wipe out and unistall a program??

HELP!! Does anyone know how to wipe out and unistall a program??

HELP!!

I'm at my wits end with my Incredimail.... I've used it for over a year and half and never had problems until about a month ago. Something corrupted the dictionaries and since then it highlights everything as misspelled no mater what language I'm using...... at any rate, the support people are clueless. I tried uninstalling and deleteing everything I could think of and waiting a few days hopeing it would have a clean install and I could start from scratch but that didn't help. As soon as I downloaded it it recognized my PC and installed everything with all the settings I previously had and the corrupted dictionary as well.

Can anyone tell me how to wipe out all traces of a program so that when I download it again it doesn't recognize my PC or, do any of you fellows know what makes it recognize my PC.... so I can remove it? This may sound insane but, is there a program that works like ad-aware but instead of removing spyware removes any and all traces of an installed program........ and the Incredimail registry thingies?

I'm not very PC savvy so I thought I'd ask you fellows.

Any help or suggestions would be greatly appreciated.

11,860 views 27 replies
Reply #26 Top
FYI

Using programs that "clean-up" your computer is one of the most dangerous things that you can do. It almost always causes irreperable damage if you don't know what you are doing.
I recommend backing up your system to a seperate partition and/or DVD-R using a program such as Acronis True Image and then back up your e-mail, documents etc. to a separate partition and/or CD-R/RW.
I also recommend frequent System Restore Points if using Windows XP. I especially recommend setting a Restore Point before installing any questionable software so that you can immediately "roll-back" if you have problems.

Formatting may seem like a time-consuming task, but if you do it once and then back-up your system as described above you will save yourself many hours in the future. Ask yourself how many hours do you spend trying to repair problems when they go wrong and you might see that restoring from an image or restore point is the most efficient way to go.
Reply #27 Top
kweishan9-

Thank you, for your information, I did backup my system and have come to be a firm believer of creating my own restore points...... amazingly enough one of my most annoying problems came from a microsoft windows update, so I create my own restore points frequently.

Desperation prompted me to use these registry cleaners and thankfully there's no unpleasant aftermath to deal with although I was prepared for it. The wisdom of experience and perusing threads has taught me to be very careful with what I install on my PC.