Start1 suddenly will not work. Message This Product is Not Activated - Unininstall YES or NO

Start 1 suddenly on 1 out of  3 of the same pc will not work. 

I get a message saying that it is not activated on this machine . Uninstall yes or no.

Uninstalled the product. Ran  purge bat. Installed latest version.

No change - Software will not work

 

16 views 5 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Start11? Also, just to confirm, it was working before, activated and working, yes? What changed? New software installed? Have you tried to reactivate it again? Do you get any error when you tried to reactivate it?

Thank you,
Basj,
Stardock Community  Assistant.

Reply #2 Top

The software has been working fine. I cannot say exactly when it stopped working. 

I will not complete installation and indicates it's not activated. After 2 prompts to uninstall if closes and is not operational

I have cleaned every reference to Stardock in the registry without success.

The same issue  appears to have plagued other Start1 users.

Reply #3 Top

Yes, there were reports from others on similar issue, it usually due to a cleanup software running in their system deleting off the license file causing Start11 not activated. Produce such as EaseUS CleanGenius or similar app is known to do that. Reference to this thread: https://forums.stardock.com/523986/. Try looking into this and report back.

Thank you,

Basj,
Stardock Community  Assistant