Two Keys One System

from Stardock Forums

Good day:

I have two different Product Keys  currently due to a second purchase to support more clients. I find that I may have a unique setup on one of my clients as follows:

  1. I currently have one Product Key assigned to a client desktop on a network, which is being treated as the secondary. No problems, my main administrative system connects well,
  2. I purchased a second Multiplicity software, which has a different Product Key. This purchase was to allow more clients having the function that Multiplicity provides,
  3. One of my clients is expanding their ability to access another system on the network for a specific contracted software, which they need to be able to connect for business purposes and remain on their own system. I also want to maintain the original connection between my system and the client system for maintenance purposes (client would be secondary),
  4. Can I install the second software with the different Product Key on the client system and make it the primary and install the secondary onto the new system? I would be able to provide administrative support on the original Product Key and the client could connect to their new system using the second Product Key, is this feasible if I install the later version in a different location on client system and be used by a specific account on client system?
  5. Client system has two (2) local accounts; client account and admin account, so maybe Multiplicity can be installed in two (2) different location on the C:\ drive depending on local account access and have different Product Keys and different Multiplicity software loads again dependent on local account.

This sounds bizarre, but would be a way to be able to troubleshoot a problem on client system without having to alter the loaded software on client system from primary to support new system back to secondary to allow administrator to troubleshoot client system. Long-winded, but just "spit balling" the idea since I have separate Product Keys.

Thanks for any feedback, positive or negative.

Bonnie Betz

IT/Cyber Security Consulting, LLC

multiplicity
1,469 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

While your scenario is a challenge to follow, what may help immediately is that only 'Primary' PCs need a license, Secondary PCs do not.

If you need to control another Primary with a Primary, that one Primary must be demoted to a Secondary 1st.  You can do this and still keep the activation on the Primary - you will be prompted if you want to deactivate it and you would say 'no'.

Lastly, activation and the status of Multiplicity as a Primary or Secondary is on a PC basis, not a user one; meaning, if it's a Primary on 1 Windows account, it's a Primary for all Windows accounts on that same PC. 

Sean Drohan
Stardock Product Lifecycle Manager

TouchTasks - Access tasks with ease on Windows touchscreens.