Multiplicity 4 Connecting Problems

Primary Win11 HOME PC cannot connect to a Secondary Win10 Pro PC

Good morning,

Multiplicity 4 Primary PC is a MS Surface 4 running Windows 11 Home

Multiplicity 4 Secondary PC is a MS Surface 3  running Windows 10 Pro

Firewall in both computers is set to a private network. Both computers are in the same subnet, and both share the same encryption key.

Error I am getting when I test the connection:

Thanks in advance for any help.

 

2,031 views 3 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please refer to this thread and try out all the suggested steps mentioned by Support: https://forums.stardock.com/532032. Try it and report back.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 Top

Hi Basj,

Thanks for your prompt response.

Disabling IPV6 and rebooting both PCs solved the issue.

Many thanks

Reply #3 Top

Awesome, glad it work.

Thank you,

Basj,
Stardock Community Assistant