Start11 Taskbar Bug When Opening Menus in a Multi-monitor Setup

Hello,
Sorry to hear you are having issues. Saw the video, but how is that issue related to Start11? I do believe those are your browser 3 dot menus, yes?

Thank you.
Basj,
Stardock Community Assistant.

Update: The issue seems to be affecting browsers and installed browser apps (PWAs). I am unable to reproduce the issue in native apps such as Photoshop and Teams, but I was able to reproduce the issue in Chrome, Edge, Reddit (PWA), and Google Messages (PWA). For browser apps (PWAs), it only affects flyout menus that are linked to the app frame/wrapper which are usually browser specific controls/settings. 

Because it only started happening once I installed Start11. Before Start11, these flyout menus did not popup on a different screen.

I was able to reproduce this exact issue from a Start11 pinned folder menu as well. It happened when I placed the taskbar at the bottom of the screen and clicked on the "all apps" pinned folder menu. When clicking on this pinned folder menu, the contents loaded on my third screen. When moving the taskbar back to the top, this issue did not happen again, but it still happens for browsers and browser apps.

Details on your monitors, resolutions, scale factors etc. Does the issue also happen when you turn on or off this features in Start11.

1. Start11 Enhance Taskbar on or off?
2. Taskbar at the bottom or top?
3. Taskbar is autohide on or off?

Thank you,

Basj,
Stardock Community Assistant

I found the bug!!!!!!!

If the secondary monitor to the right of my primary monitor has a scaling value greater than 100%, the issue occurs. My primary monitor is always set to 100% and my secondary monitors are always set to 125%. This is very strange because the issue only happens when scaling is applied to the secondary monitor located to the right of my primary monitor. It does not happen when scaling is applied to the secondary monitor located to the left of my primary monitor.

Here are the various scenarios (primary always set to 100%):

• If both secondary monitors have a scaling value of 125%, the issue occurs.
• If the left secondary monitor has a scaling value of 100%, and the right secondary monitor has a scaling value of 125%, the issue occurs.
• If the left secondary monitor has a scaling value of 125%, and the right secondary monitor has a scaling value of 100%, the issue does not occur.
• If the left secondary monitor and the right secondary monitor have scaling values of 100%, the issue does not occur.

Here is a screenshot of my layout (the monitor to the right is the one that causes the issue):

It is important to note that this issue only occurs when using Start11. When Start11 is uninstalled, the issue does not occur when the right secondary monitor has a scaling value greater than 100%.

Below is the info that you requested:

Primary Monitor (middle): LG 38GN950-B 3840 x 1600 100% scaling

Left Secondary Monitor: ASUS VP28UQG 2160 x 3840 125% scaling portrait

Right Secondary Monitor: ASUS VP28UQG 2160 x 3840 125% scaling portrait flipped

Enhanced Taskbar: Occurs when on and off (on by default)

Taskbar Location: Occurs when placed at the top or bottom (top by default)

Autohide: Occurs when off and on (off by default)

Thanks

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Thanks Basj

Update: The issue seems to have stopped after a second re-install

If you installed over a prior version of Start11, did you reboot as directed after the install?

Sean Drohan
Stardock Product Lifecycle Manager

I did not have it installed before, and I have restarted many times since installing it.