Game crashes when loading a multiplayer save

Hello. I want to say that this problem happens only when you try joining a save from the multiplayer lobby. I can play multiplayer or LAN without issues. I can also load the multiplayer save in singleplayer and everything works. Saving and loading in singleplayer works. 

When I join the lobby I can select the savefile, but when you try to play the game, 4 consequent error windows open.

Open file failed. path='C:\Users\Андрей\AppData\Local\sins2\saved_games\1039\multi_player_user\Galactic Failure 3.sins2_save' mode=open_read


version=28.3.0 (180) log=C:\Users\Андрей\AppData\Local\sins2\logs\sins2_log_30156.txt ############################# ASSERT(_random_stream.is_valid()) version=28.3.0 (180) log=C:\Users\Андрей\AppData\Local\sins2\logs\sins2_log_30156.txt ############################# ASSERT(_time.get_current_tick().has_value()) version=28.3.0 (180) log=C:\Users\Андрей\AppData\Local\sins2\logs\sins2_log_30156.txt ############################# ASSERT(has_value()) version=28.3.0 (180) log=C:\Users\Андрей\AppData\Local\sins2\logs\sins2_log_30156.txt ############################# ASSERT(player != nullptr) version=28.3.0 (180) log=C:\Users\Андрей\AppData\Local\sins2\logs\sins2_log_30156.txt

The log has the same errors.

For some reason the game cannot read the savefile.

My pc has a Cyrillic username which was problematic for some programs. Might it be a good idea to move the save location to another disk? Is it even possible to do so?

My friend also has the same problem. And in the recent update, when you save in multiplayer, it doesn't appear in game chat like it did previously. Recent updates and file verification haven't fixed the issue.

Any help would be appreciated!


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Reply #1 Top

I am out of my wheelhouse here but you may be on to something with your Cyrillic diagnosis.

If you create a new Windows Admin account:

https://support.microsoft.com/en-us/windows/manage-user-accounts-in-windows-104dc19f-6430-4b49-6a2b-e4dbd1dcdf32

Set the language to English (or other non-Cyrillic language you are comfortable with), create a new save game in a non-Cyrillic folder location, does the issue still reproduce?

If the game still crashes, are you submitting the crash report when the window pops up for it under the email was have on file for you:

********[email protected]

You also seem to be on an older version of the game.  Please to a 'verify' in the Steam client and post the version it updates you to

Sean Drohan
Stardock Product Lifecycle Manager