Receiving Incorrect Registration Code for Fences Upgrade

from Stardock Forums

Stardock has been sending me the occasional email for a Fences 5 Upgrade. Today I bit and bought the upgrade. When I got the code to register the upgrade, I got three: One for Fences 3 one for Fences 4 and one for an Annual Subscription. Since I have Fences 5 up and running on my pc, why am I getting product keys for Fences 3 and 4? And, what's with the Annual Subscription? What if I don't want an annual subscription, but rather want to choose to continue the service or not?

Please advise.

Thank you,

KK 

accounts and activation help
1,364 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. When you purchased Fences 5, which license did you purchased? Subscription base or permanent license base? If you did not choose. Its most probably, subscription base. For subscription base please refer here: https://support.stardock.com/space/SHC/1614315524/Fences+5+Upgrade+FAQ.

As for why you received 3 licenses, those for Fences 3 and Fences 4 most probably for those licenses you already purchased before. And I believe the keys are the same as what appear on your product page: https://store.stardock.com/myaccount/products

Thank you.
Basj,
Stardock Community Assistant.