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I am using multiplicity for 17 different computers. I just reformated my primary and ever since I did, the bandwidth used has gone up a lot. I am having problems with frame rate and the video starts looking like the picture. The tabs will also randomly close. The graphics quality is
set to worse.
Hello,
Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Thanks
Basj,
Stardock Community Assistant.
If you mean you are concurrently connected to 17 different PCs via KVM, that is a lot...
So Multiplicity has not fundamentally changed, your PC has, agreed?
There are settings you can experiment with if you have not already:
Sean Drohan
Stardock Product Lifecycle Manager
I have messed with those settings and am still getting the same problem. I was connected to the same 17 before the reformat with no problems. It only started after I reformatted. About how much bandwidth is needed for each connection? It has to be the settings but I am not sure what I had it set to before the reformat.
How can 17 be a lot? I have a 32 license and there is a 50 license so you expect some to connect to that many.
It depends on what is being sent and under what conditions (load of both the network, medium (wireless vs Ethernet), and PCs).
Sean Drohan
Stardock Product Lifecycle Manager
Yes, but those numbers are for how many can be configured at any given time. A universe does not exist where 50 concurrent KVM streams would not see some degradation with average traffic.
Sean Drohan
Stardock Product Lifecycle Manager
Yes, but those numbers are for how many can be configured at any given time. A universe does not exist where 50 concurrent KVM streams would not see some degradation with average traffic.
Sean Drohan
Stardock Product Lifecycle Manager
As for traffic, some are sending lots of traffic. They are all doing the same thing. I am playing a game. They all have graphics turned down to the least the game allows, yet some are sending way more traffic than others. 
Then why sell 16, 32, or 50? If I wasn't meant to connect 32 at the same time I wouldn't need 32. I could get a kvm 9 and disconnect a few then connect to different ones. That makes no sense.
As for traffic, some are sending lots of traffic. They are all doing the same thing. I am playing a game. They all have graphics turned down to the least the game allows, yet some are sending way more traffic than others.
The amount of data sent is directly linked to how often the screen is updated and how much of the screen changes.
A typical game may update every single pixel 60 times per second (or more) and thus require considerably more bandwidth than say a Microsoft Office window which will barely use any unless rapid scrolling is happening. Game graphics settings are unlikely to have much of an impact as they will still be changing all the pixels. What will impact things more is the resolution being used as less pixels means less bandwidth and less cpu time encoding, lower latency etc.
Some games may have largely static backgrounds however with animation on the characters only. This will be much lower bandwidth assuming the background is not changing ever so slightly per frame.
Multiplicity kvm is designed to be very low latency at a cost of higher bandwidth however.
What I do not understand is why is it not working now. Before the reformat, it worked great, but after the reformat it will not even run 10 with out pixel problems and closing of the tabs.
Clearly, something else has changed.
What, if anything, did you glean from what Neil said about how MP functions and how it might relate to your current situation?
Sean Drohan
Stardock Product Lifecycle Manager
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