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Best,

 

Ordering did not go well. My Giro account has currently been debited twice €7.99

I have confirmation of 4 serial numbers.

I have no idea what the hell I did/

How are we going to solve this??

I also paid with Paypal, which is 2 payments.

See attached PDF file and a screenshot of the PAYPAL bill.

My ING giro number is: NL96 INGB 0002474023

Can you restore three licenses to me and which one can I use?

I look forward to hearing from you soon

Thank you in advance for your cooperation.

 

A.J. van Hummel - Adrie van Hummel

Groningensingel 819

6835GE Arnhem

Nederland

6

Nederlan

Moderator: Post edited to remove license keys. Do not post license keys.

stardock software
3,183 views 5 replies
Reply #1 from Stardock Forums Top

Moderator: Please do not post license keys.

Reply #2 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Object Desktop - Get all of our enhancement utilities in one suite
Reply #4 from Stardock Forums Top

The ticket, if raised correctly, will go directly to Support. Please wait for them to respond. Do let us know if you did not get respond within a few days.

Thank you,

Basj,
Stardock Community Assistant