Stardock Forums
ok, so i have multiple computers using Groupy 2 all with the same settings but on a few of them for some reason after a few hours or max a day the grouping disappears and does not show up as grouped and we have to restart the computers to get the grouping back.
Hello,
Sorry to hear you are having issues. Need more information on your system. Please refer here: https://support.stardock.com/space/SHC/1387954187/Contacting+Stardock+About+Groupy+Issues
Thanks
Basj,
Stardock Community Assistant.
the about Windows tells me it is Windows 11 version 22H2 (OS Build 22621.2134 system specs are i7-10870H with 40 gigs of ddr 4 memory at 2667MHz a 1TB C drive and a 3060 mobile
Need more details on your issue too. Is the issue on any application or specific application. Does the issue occur after the system awake from sleeps etc. Please elaborate it so we can try to reproduce it.
Thank you,
Basj,
Stardock Community Assistant
i was mistaken the tabs stay grouped but the bar disappears and cant be clicked on you can still on the bottom of the screen near the windows button individually click on the apps that are grouped but the bar above the tabs is gone.
Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant
When it happens, is the Groupy service still running?
Sean Drohan
Stardock Product Lifecycle Manager
Ok, are its processes still running in Task Manager?
If not all are running, you may want to check Event Viewer to see if they are crashing.
If it's there, I highly doubt its an actual crash; rather, an over-aggressive AV product is force killing part of Groupy...
Sean Drohan
Stardock Product Lifecycle Manager
the tasks are still running and the tabs are grouped but the bar ip at the top where you choose what tab to go to is either white or nothing is there
Please screenshots of what your mentioned above.
Thank you,
Basj,
Stardock Community Assistant
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