Can not see the mouse pointed when using the attached mouse on Secondary in KVM mouse

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Thank you 

so quick update for anyone who also has this issues it works fine with windows without boarders 

I am not understanding what the actual issue is here.

Are you saying that when you are controlling a KVM Remote PC and it has focus, that the mouse cursor is not visible on it?  If you have a mouse just plugged into the Secondary PC being controlled, does the cursor show then when controlling from the Primary?

Sean Drohan
Stardock Product Lifecycle Manager

while the Secondary PC focused or not focused or if it is being controlled, or not,  I can not see the mouse pointer the is attached to Secondary PC, it is being controlled just fine (beside panning)

Ex sometime I need to use mouse functions without moving to control the Secondary PC but that point is not showing up when I move the attached mouse 

While I believe I was correct in my assumption, that while you are controlling the Secondary via KVM, no visible cursor is seen.  However (from your newest post), you can manipulate items on the Secondary when connected, again, you just can't see the cursor.

If that is all true, is it when you are using a particular app \ game on the Secondary... or no... the cursor does not show at all - on the Secondary Desktop or in any app?  If it is only when using a particular app \ game, what app \ game?

Sean Drohan
Stardock Product Lifecycle Manager

I will try one more time if I can not get it across I will move on i guess 

the mouse pointer that should be shown that is driven by the mouse attached to the secondary computer never shows up, I would like to see it when the secondary computer is not being controlled, but I can not see the point for the  for the actual Mouse that's attached to the actual secondary computers

This is normal.  You only see the local computer mouse in KVM mode.  Showing the remote pointer would introduce lag during normal operation.

Basically screen capture doesn't include the mouse.

Can I ask why you use it like that so we can learn more about your usage to see if it makes sense to add an option for it.

when controlling multiple systems, (and a few of my systems run in full screen mode) the ones i can make minor systems changes with just a 2nd mouse is smoother for me (don't have to alt  tab out of the full screen system for a minor change) , but this my just me a personal preference