Doesn't save groups

Hello,
Sorry to hear you are having issues. May I know how you save those groupy groups?

Thanks
Basj,
Stardock Community Assistant.

3 dots then save group 

What antivirus package are you using?

Just windows defender 

Those saved groups will not be listed there. That listing is for Application grouping. If you click ->3 dots menu -> "Automatically group all "xxxxxxx.xxx" windows together" than "xxxxxxx.xxx" will appear there. Something like screenshot below.

To view all your saved groups. Click on that "View my saved groups" button. If nothing show up than something is wrong,

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

OK, I tried to run the .bat file but nothing happened and it didn't force me to restart I restarted it manually anyway.

and when clicking on the "view my saved groups - nothing opens up and  on  another PC it does open the saved group folder but  

nothing is there,just an empty folder

P.s I have steam installation version 

Did you installed Groupy not inside its default directory? Also please check if your security/anti-virus software did not blocked the batch file from running.

Thank you,

Basj,
Stardock Community Assistant

Hi, I still need help 

please tell me how to ensure the security/anti-virus software doesn't block the batch file from running.

Run under admin privilege. https://www.digitalcitizen.life/run-as-admin/

Thank you,

Basj,
Stardock Community Assistant

I run it as administrator and I get an error :

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Turn off Windows Controlled Folder Access:

https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034

Then try...

Sean Drohan
Stardock Product Lifecycle Manager

thank you basj

it's already turned off

Has Groupy ever worked for you and this is a new problem... or... no, this is the 1st time you are trying it and it does not work?

When you name the saved group, you are using English characters - not another language - yes?

Quoting SOCK12, reply 11

I run it as administrator and I get an error :

End of SOCK12's quote

When you go to 'Services', is Stardock Groupy' there, 'Running', and 'Automatic'?

As a test, create a new Windows Admin account and try under it:

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d

Sean Drohan
Stardock Product Lifecycle Manager

Hi,

I just created a new admin account but I'm not sure what to test. What do you suggest to test in the new admin account?

I've tested it to  launch  the saved group and it opens just new Chrome windows as  a new window and they're not grouped together (but  it does launch the same number of windows as before closing the browser  

is it even possible with Groupy to save  Chrome Windows as a group/s

I have a bunch of opened Chrome windows and I want them to be together every time I Iaunch chrome  

That you can create and see saved groups, Sock?

Ok, then saved groups are working under the new Admin account.  As for Chrome not opening groups, please see:

https://support.stardock.com/space/SHC/1343324175/Saved+groups+with+Chrome%2FEdge+will+not+have+Chrome%2FEdge+open+or+opens+outside+of+the+group.

Sean Drohan
Stardock Product Lifecycle Manager