Mutiplicity mouse lag on secondary screen

from Stardock Forums

Primary PC: Windows 10 

Secondary PC: windows 11

Both machines are on hardwired connections, and are on same subnet and I have the fake pointer setting enabled on the secondary display.

I don't know if they are correlated, but I do randomly lose connection between the systems, and the fix is to restart the service on the main machine and wait for a few minutes and they usually will reconnect.  Although sometimes it takes a few times, and the screens will all turn white, the pointer freezes and then it will start to work again in a few minutes.

But, when it IS working, it's awesome for a random amount of time, and then at the mouse pointer on the secondary machine will start to lag.  I do notice with outlook open the lag will increase immediately when it's on screen, but after that it just goes and slows down until the end of the day it's unusable.  Is there a way to find out the source of the lag?  I can't just not use outlook, is there a setting to turn off?  

multiplicity
4,789 views 5 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Please review this guides :

  1. https://forums.stardock.com/486104/multiplicity-support-faq#connectionissues
  2. https://forums.stardock.com/486104/multiplicity-support-faq#mouseLag
  3. https://forums.stardock.com/486104/multiplicity-support-faq#erraticconnections

Please report back if you still need assistance.

Thanks

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Primary is a windows 10, secondary is windows 11

No VPN running, and both machines aren't overloaded.  

Today, multiplicity works great, but I open teams, and the lag shoots up and makes it unusable, and then when I close teams, the lag goes away.  This is after a fresh reboot.  Is there something that teams does that affects multiplicity?   But it's not consistent, sometimes teams opens fine  with no lag, other times it's outlook.   

 

Star Control: Origins
Reply #4 from Stardock Forums Top

Apparently I do, I didn't realize it was a 'gaming' mouse until you mentioned that.  I've tried a few different DPI settings and it might have helped a little bit, but theres some some bad lag at all the different settings.

Reply #5 from Stardock Forums Top

It isn't the dpi that's the issue, it is the polling rate.  Normal mice run at 125, gaming mice often run at 1000.