John

from Stardock Forums

i have been using deskscape for several years.. now my update says can't install due to restrictions, to ask the admin for help. i am the admin for my computer. i have turned off the security features and still get this message. is there anything else i can try?

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stardock software deskscapes
23,814 views 14 replies
Reply #1 from Stardock Forums Top

Hello,

Best not to post your email in a public forum ...

Sorry to hear you are having issues.

What version of Windows ? ( full numbered version )

What version of DeskScapes ?

 


AzDude
Stardock Community Assistant

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #4 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Was this same pc running Deskscape 10 or 11 before the update?

Thanks
Basj,
Stardock Community Assistant.

Reply #6 from Stardock Forums Top

Can you try download the installer from your product page and install using that one? https://store.stardock.com/myaccount/products. Try that and report back.

Thank you,

Basj,
Stardock Community Assistant

Reply #8 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Are you getting your DeskScapes from your your Object Desktop 

if so OD is a yearly subscription service and yours might be expired.

So you might have to renew it again for all to work .

It can be renewed at a discount here : https://www.stardock.com/products/deskscapes/download

 

 


AzDude
Stardock Community Assistant

Reply #10 from Stardock Forums Top

Once you have active Object Desktop subscription again. Please try purge and reinstall steps as mentioned here: [link]. Just make sure to re-download the latest version from your account [Link]. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #11 from Stardock Forums Top

uninstalled everything rebooted, installed object desktop. same error.. " This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.."   i am the administrator... also get an "error 5" message sometimes

Reply #13 from WinCustomize Forums Top

Could this be happening because it's maybe an ARM based computer? Reminds me of another thread I'm not able to find.