fences gone & can't activate Fences after a reinstall

from Stardock Forums

My fences vanished this morning. I was using version 3.1.0.5. In an attempt to get the fences back, Fences was uninstalled (version 3.1.0.5) and the original version was installed (version 3.08).

I tried to Activate Fences with my product key. I entered the product key and the email address used when purchased.  I get the message “Email address is not valid for the product key.”

How can I get this product activated so I can use Fences again? Are there versions of Fences to avoid so the missing fences issue does not return?

fences
6,407 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot test and report back here please .

Your snapshots should still work ..

 

AzDude
Stardock Community Assistant

TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #3 from WinCustomize Forums Top

There is no Fences registered to this account. If you purchased with a different account or a different email you can merge them together here: https://www.stardock.com/accounts/registrations/

 

Reply #4 from Stardock Forums Top

The dept that purchased the software found the correct email address to use and I was able to activate the software (ver 3.09.11). All is well now. Thanks!