Fences does not always load on startup

from Stardock Forums

I may have a unique situation. My Fences are Version 3.0.28.0 - Dell Canvas Edition. I have this program through a hardware purchase, which by the way WAS an excellent pairing with the Dell Canvas 27 product. I have enjoyed it, but the device has been retired by Dell, and therefore will no longer be supported/updated.

Issue I have been having is the Fences program does not always load/run when I start the computer. This is intermittent, though. I am running Windows 10 Version 20H2 (OS build 19042.1052) currently, but have been dealing with this behavior over the last couple Windows version updates. It was a bit of a challenge to locate what your latest version of Fences was, but I think I found it to be 3.0.9.11.

One consideration is that my Dell Canvas Edition Version 3.0.28.0 may be too outdated by now, and could likely use a refresh. What are reasonable options? I do like the Fences software and wish to continue to use the product.

Is there a known fix for the issue I am having? I have tried uninstalling and reinstalling the program with no change in behavior. It's inconvenient to not always have Fences load on start, but it's not 'the end' if I have to type "Fences" when it does not show up. Your latest revision is still incremental and within the 3.x of the version I currently have.

What are my options as a 'user through hardware' as would I have access to your current version 3.0.9.11 to fix this issue, until version 4 gets released, then I would expect to purchase the latest version and continue on as a normal customer from there. Is there enough of an update with version 3.1 to purchase it now... verses staying with what I have now, then have to upgrade again when version 4 is released,

Please advise.

Regards,

Chris

fences
5,337 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know more on your issue.

  1. What version you have now on your system?
  2. Are you still on your old Dell or is this a new system?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello, it is Fences Version 3.0.28.0 - Dell Canvas Edition. This is an update from Version 3.0.26.0 that came with the tablet when I purchased it. 3.0.28.0 is their latest, and likely last, update. My Dell computer is a Precision 5820 tower. It's a couple years old, now, but it is still there most current offering in the 5000 series. It is fully patched and up to date. The version of Windows is Windows 10 Pro for Workstations.

Regards,

Chris

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

I am not really sure on other version of Fences. But you can always try out the current version of Fences v3.09 for free. 30 trial Fences is a full version only its time limited. Try it and see if it work for you.

https://www.stardock.com/products/fences/download

Thank you,

Basj,
Stardock Community Assistant