Crash Report

I just recently purchased a new computer running Windows 10 Home.  Occasionally, I get a crash report asking me to send this error report.  I sent the error report, and I get no response from Stardock.  The files in question are:  

• FencesOM0P0H60.dmp
• 8IOL6O.xml

I get another messages stating that Fences has detected that Explorer was not closed properly.  As a precaution , Fences has been temporarily disabled.  To enable Fences, right click your desktop and choose "Enable Fences."

I am running version 3.0.9.11 which is the current version.  I reinstalled the software, and I still get the same issues.