error 205

April 16, 2021 7:02 PM from

Hello! very interesting piece of software and would like to explore it thoroughly but, I am running into a problem whereby when I log in I get this error message Failed to authenticate Group with Steam. I am using it on 2 machines, the EULA states on steam that it can be used up to 5 machines concurrently. I have tried purging the folder, uninstalling, and using the FAQ methods to no avail. Also in the event I wish to not use this program with steam online is there a way to activate it? Thanks!

groupy

17,634 views 11 replies

Reply #1 April 16, 2021 9:31 PM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please review this guide on error 205 : https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#activationerror. Do let us know if you still need our assistance.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 April 16, 2021 10:15 PM from

Stardock Forums Top

Tried that. The name of my desktop does not contain non-western symbols.

Reply #3 April 16, 2021 11:08 PM from

Stardock Forums Top

Need to confirm. You purchase under Steam, Yes? Do you installed the steam version on your PC or direct download from Stardock version?

Thank you,

Basj,
Stardock Community Assistant

Reply #4 April 16, 2021 11:12 PM from

Stardock Forums Top

Purchased and installed under Steam. Should add that I did use Steam's "check file integrity" same error.

Reply #5 April 16, 2021 11:15 PM from

Stardock Forums Top

Hello,
Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/488142/groupy-support-faq#reinstalling Just make sure to follow the part on Steam only. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 April 16, 2021 11:41 PM from

Stardock Forums Top

Purged using uninstall bat file, and uninstalled using Steam, reinstalled using Steam, still get the same error message. All firewalls are turned off.

Reply #7 April 16, 2021 11:50 PM from

Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #8 April 22, 2021 1:56 PM from

Stardock Forums Top

Any updates?

Reply #9 April 22, 2021 2:27 PM from

Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Steam should be working now , make sure Steam is running .

AzDude
Stardock Community Assistant

Reply #10 April 22, 2021 6:47 PM from

Stardock Forums Top

Working thanks.

Reply #11 April 22, 2021 8:36 PM from

Stardock Forums Top

Glad to hear

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