Payment not getting succeed

Payment

from Stardock Forums

Hi,

I tried to do the payment 5 times for Fences, Its getting failure. Don't know what's the reason. I contacted the stardock support team, There is Not a even a single response from them.

Thanks

7,413 views 9 replies
Reply #1 from Stardock Forums Top

Do you have a support ticket number?

Object Desktop - Get all of our enhancement utilities in one suite
Reply #3 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

SSN-7794 was answered 20 hours ago.

Sean Drohan
Stardock Support Manager

Reply #4 from Stardock Forums Top

Hi,

Was this your answer ?? Does this answer have any explanation ?? Yes its getting declines, You guys have to tell me why it was declined. Why there is not more payment options in India ??

 

Am trying to buy from India,I tried all type of credit/debit cards,Its getting failure. Without creating more options to pay you guys cannot grow your business.

Reply #5 from Stardock Forums Top

For account \ payment issues, please respond in the ticket.

Sean Drohan
Stardock Support Manager

Reply #9 from Stardock Forums Top

Quoting godwinjosh, reply 7

I am getting the same error. 
End of godwinjosh's quote

Quoting godwinjosh, reply 8

I am totally unable to renew my stardock subscription
End of godwinjosh's quote

Hello,

Sorry to hear you are having trouble.

While we would ask that you try again, as any issue is usually momentary, for account and purchasing issues, we need clients to create tickets as there is sensitive data (name, account info, etc) we need to know \ ask for.

https://support.stardock.com/page/contact-support

Sean Drohan
Stardock Product Lifecycle Manager