Icons move each restart

Need to restore or restart everytime

from Stardock Forums

For some weird reason even though I take a snapshot every time I adjust my fences on my desktop, every day I shut down my desktop, next day I turn it on and my Icons are in my 2nd monitor, I try to restore my last snapshot, and half the time it does not do anything, I have to restart again my computer in order for the fences to load in the right spot, its truly annoying.

I have 1 super ultra wide 49" samsung monitor as the main display, and have 24" asus secondary monitor, its annoying seeing the fences all stacked together in the smaller monitor.  And more annoying not being able to restore the snapshot after several attemps.

I already tried uninstalling and reinstalling the app, it does nothing, the bug still appears.

Any suggestions?

fences
16,729 views 8 replies
Reply #1 from WinCustomize Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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Reply #2 from WinCustomize Forums Top

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot , test and report back please.

 

 

AzDude
Stardock Community Assistant

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Reply #5 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Hello any news, I am tired of having to restart my desktop 2 o 3 times in order for the icons to appear in the right monitor, and everytime I restart I have to restore the snapshot because every fence comes back slightly unadjusted

 

Reply #7 from WinCustomize Forums Top

Much depends on the order the Monitors are shut down when they sleep and in what order they are turned on when woke.  The reason why is because Fences will move Fences \ icons when one is turned off.

A better option than sleep as a power option might be to just turn off the monitor in your Windows power options and not 'sleep' at all:

Sean Drohan
Stardock Support Manager

Reply #8 from Stardock Forums Top

Both my Nvidia controller and the windows controller have as my main monitor my samsung 49 inch super ultra wide, and the 2nd monitor is an asus 24 inch.  I never put to sleep my computer, I always shut it down.  and the problem is really annoying to have to restart 2-3 times until fences recognizes my main monitor as the samsung and not the asus, weird enough it does, a big 1 shows in my samsung and a 2 un my asus, and yet, the icons appear crumbled in the asus, after a couple of restarts the icons appear in my samsung and I have to restore a snapshot so that the fences are in the correct size, I like fences but this is really annoying.