Stardock Forums
I am running 3.5, windows 10. One primary, 2 secondary, all wireless. After the secondary computers have been connected for a couple of hours, the cursor starts to go crazy. floating around, continuing to move when I stop. Maybe its a lag. Neither computer is under heavy load. Any ideas how to fix this?
Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant
Hello,
Sorry to hear you are having trouble.
I would like to have you install the beta on each box:
https://forums.stardock.com/503050/page/1/#3795755
But yes, you did point out one of the conditions where this could be the case, heavy load on one \ both of the PCs. The other is a poor \ taxed network connection. If at all possible, you would want to test with Ethernet only.
Sean Drohan
Stardock Support Manager
I updated to 3.55 build 00101.kvmpro on all computers. same results. after a few hours, the cursor becomes impossible to control on the secondary. It is fine on the primary. a reboot of the secondard resolves the issue. the secondary is under minimal load, a vpn and a single 3270 connection. The primary is under a moderate load, 10 or 11 applications open.
I am not able to use ethernet. The secondaries are stick computers, the primary is a Surface running an i7. The secondary does not have a mouse or keyboard attached, and has the "enable fake pointer" checkbox checked.
A resolution would be awesome.
That it is only happening over time dictates that something is getting thrashed gradually.
In task manager for each, what does the network activity look like at the start compared to when the issue is seen?
Sean Drohan
Stardock Support Manager
I waited until the cursor went goofy on the secondary, (it might be a lag), and opened up task manager. using the performance tab, the only things that seemed to be using CPU in any large amounts were Stardock Multiplicity 3 (32 bit) and Desktop Windows Manager. Moving the mouse was causing them to spike, especially Stardock. After restarting, moving the mouse affects the Desktop Manager, but not Stardock. I also notice that I have 2 instances of Stardock Multiplicity 3 (32 bit), but that is the case on the primary as well.
As a note, this stick had been behaving fine for a number of months in this scenario. The cursor issue is new just started happening on this stick in the last couple of weeks. I have not installed anything on the computer other than microsoft updates, the last of which was 2020-12 on 12/9.
Two exact same names?
In any case, please do this on both boxes:
https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling
Sean Drohan
Stardock Support Manager
As a first step, I did the reinstall on the secondary. This seems to have worked. I'll probably reinstall on the primary over the weekend.
Side note, still 2 instances of the Stardock Multiplicity 3
Thanks!
Dave
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