Using one email account for 2 or more PCs

from Stardock Forums

Hi.  It is somewhat inconvenient to have an account for every PC one has.  Can the system at Stardock handle one account, thus one email address, for products downloaded onto more than one PC? I have Fences 3 on two PCs, but I've forgotten what email I used for the earlier purchase, I'm wanting Stardock to locate that purchase for me, then I'm wanting to merge that account with the new one created today. Hopefully, after a merge the account will show two purchases of Fences 3. Thanks

fences
3,071 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise a support ticket using this link : http://esupport.stardock.com/index.php?/default_import/Tickets/Submit . Please include all details on your purchase in there and Support will help you from there.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hi. I've just realized that I can install FENCES 3 on up to 5 PCs.  I may have bought FENCES 3 twice, which would allow me to install on up to 10 PCs, but I'll just use the latest purchase (today) and ignore the other purchase.. I've now got FENCES 3 on my 3 PCs.  And all under one email address. Which is convenient.

EDIT: Actually on one of my PCs, Fences 3 is I think associated with my first purchase of FENCES 3. It's working, but I have no idea of the product key or the email I used when I bought it. So, two installs are associated with my current email address with Stardock, and the other, the first install of FENCES 3, is associated with an account I do not know the email address of.

Elemental: Reforged