Crashes with Explorer.exe on all our machines

August 7, 2020 1:44 PM from

It started crashing on ALL our machines since yesterday and disables it. Seems there is no Windows updates involved as machines varies from 1809 to 1909.

fences

6,912 views 5 replies

Reply #1 August 7, 2020 2:19 PM from

WinCustomize Forums Top

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot Test and report back here .

AzDude
Stardock Community Assistant

Reply #2 August 7, 2020 3:52 PM from

Stardock Forums Top

@AzDude, I've already tried that as well. But right after the reinstallation, it crashes again.

Reply #3 August 7, 2020 4:25 PM from

WinCustomize Forums Top

All Our Machines ?

How many ?

Is this a work environment ?

and you did a Purge not a regular uninstall ?

Reply #4 August 8, 2020 11:43 AM from

Stardock Forums Top

About 10 machines.

Yes it is a work environment.

And yes I did Purge uninstall.

Reply #5 August 8, 2020 11:46 AM from

Stardock Forums Top

Hello,
Sorry to hear you are having issues. Do you have Forcepoint / Websense installed in your systems?

Thanks
Basj,
Stardock Community Assistant.

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