multiplicity

crap

I tried this program for a few weeks and although it did work to some extent I was not very happy with the results so went through the procedures for removing from both computers and now on what was the master computer every time I boot from a cold start I get the blue screen of death.

I tried to get some answers from stardock but no one able to comment.  what a piece of service!!!!!!!!!!!!!                   

2,612 views 7 replies
Reply #1 Top

I am sorry you are experiencing a problem but uninstalling the application should not cause a bsod.  Such a thing has never been reported before.

What does the bsod message say as that will give you a clue as to the issue.

Reply #2 Top

It states "Kmode exception not handled" and to go to windows.com/stopcode.

Windows is as usual not very helpful and since I had only installed Multiplicity and no other application since I can only put it down to something it has done when uninstalling from both computers as that is the start time of the BSOD.

I am still trying to find out if any other answers in Microsoft but the way they give any answer to a problem is pages and pages of gumph.

Reply #3 Top

Quoting David, reply 2

It states "Kmode exception not handled" and to go to windows.com/stopcode.

Windows is as usual not very helpful and since I had only installed Multiplicity and no other application since I can only put it down to something it has done when uninstalling from both computers as that is the start time of the BSOD.

I am still trying to find out if any other answers in Microsoft but the way they give any answer to a problem is pages and pages of gumph.
End of David's quote

Multiplicity does not have any kernel mode components so a KMode exception would be something thats not possible for it to cause.  Drivers and core OS files would typically be the cause of those type of issues.

Unfortunately I think you have experienced one of those random occurrences that can happen with a computer, no doubt shown by the fact you would have rebooted after uninstalling Multiplicity.  Has your computer perhaps recently installed any Microsoft patches?

Reply #4 Top

Yes there was one of the inevitable Microsoft updates but I removed that as well and have had to stop another one.

Reply #5 Top

Just wondered what you mean by this comment

no doubt shown by the fact you would have rebooted after uninstalling Multiplicity.

Reply #6 Top

Quoting David, reply 5

Just wondered what you mean by this comment

no doubt shown by the fact you would have rebooted after uninstalling Multiplicity.
End of David's quote

After uninstalling people often reboot, I cannot recall if Multiplicity requires it or not.

Reboots are where issues from say an pending update to Windows will show up.