Install failed, error code -1073741819

"idsetup.exe - Bad Image C:\Users\user\AppData\Local\Temp\_ir_sf_temp_2\lua5.1.dll is either not designed to run on Windows or it contains an error."

Not sure what to make of this, any ideas? 

Trying to install to a windows 10 laptop, for the record

7,043 views 9 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Would like to know more on your system.

1) Windows version, please use Winver.exe for full Windows version.

2) Your CPU type : Intel, AMD or ARM.

3) Windowblinds version you trying to install.

Thanks

Basj,
Stardock Community Assistant.

Reply #2 Top

Windows 10 version 1903 (OS Build 18362.900)

Intel i7 CPU

Latest version of windowblinds as far as I can tell, installing via object desktop application

Reply #3 Top

Need information you AntiVirus or Security software that is running in the background.

Thank you,

Basj
Stardock Community Assistant.

Reply #5 Top

Please try download directly from your account. https://store.stardock.com/myaccount/products

Uninstall the old install if its available, and reinstall using the new one you just download.

Try that and report back.

Thank you,

Basj
Stardock Community Assistant.

Reply #6 Top

myaccount/products only shows object desktop, presumably because I purchased the package. Is there anywhere I can get authorised to download windowblinds on its own?

Reply #7 Top

Yes you can, if your Object Desktop subscription still active your download should appear there too.

Thank you,

Basj
Stardock Community Assistant.

Reply #8 Top

That totally worked! Thanks a bunch, I completely missed the individual downloads menu

Reply #9 Top

Awesome, glad you get it worked.

Thank you,

Basj
Stardock Community Assistant.