Can´t delete shortcuts on my homescreen

Windows 10

Hi guys, i buy fences and groupy on steam and they are a really good program. So, the title describes really good my problem, I can't delete shortcuts on windows desktop, and cant actualize notes too. Sorry for my bad english (Brazilian). Help please.

6,622 views 12 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Noed more information.

1) Windows 10 version. Please use Winver.exe for full Windows 10 version numbers.

2) Fences version.

3) Need to know how you determined that Fences is causing the issue.

Thanks.

Basj,
Stardock Community Assistant.

Reply #2 Top

1)

2) Version 3.0.9.11

3) Because this just happens when I downloaded fences, and it's totally related.

 

-> A important information that i forgot to say is that the is open in "rundll32"

 

Thank u.

Reply #3 Top

Update- I close "rundll32" service on Task Manager and that happens . Now it appears that it is open in fences settings.

 

An obvious observation- I am translating the necessary that appears.

Reply #4 Top

Please try the purge and reinstall steps as mentioned here : https://forums.stardock.com/486084/fences-support-faq#reinstalling.

Just make sure to re-download the latest version from your account. Reboot after the purge, reinstall using the latest version you just downloaded. Reboot again after the installation. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant.

Reply #8 Top

What or which configuration you referring to?

Thank you,

Basj
Stardock Community Assistant.

Reply #10 Top

Not really sure how complex is your setup, but for me the snapshot do restore Fences Titlebar Fonts and background color.

Thank you,

Basj
Stardock Community Assistant.

Reply #12 Top

Great, glad you solved it.

Thank you,

Basj
Stardock Community Assistant.