Fences 3 on Windows 10 don't work

from Stardock Forums

Hi,

I tried purge and re-install but without effect. Still the same behavior, not working at all.

Details in the video:

can anyone help with this?

Mario

fences
8,563 views 9 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Do you have 360 Total security installed in your system? If you do, please refer to this thread, https://forums.stardock.com/494957/get;3749819

Thanks

Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hi,

I don't have total 360 installed.

Symantec Endpoint Protection is a firewall and antivirus, and during installation of Fences 3 it didn't report any threats.

Unfortunately, I don't have administrator rights on this computer :/

Mario

Star Control: Origins
Reply #3 from Stardock Forums Top

Hello,

Need to iron out which programs is blocking Fences. If you can or get your IT people to help, try the Cleanboot steps as mentioned here : https://forums.stardock.com/486084/fences-support-faq#cleanboot

Try it and report back.

Thank you,

Basj
Stardock Community Assistant.

 

Reply #4 from Stardock Forums Top

Unfortunately I can't make celeanboot. My IT department will not help me with this.

It's also interesting that other programs such as Groups and SpaceMonger do not work either.

Even the window for entering the email address and the key does not appear.

Mario

Reply #5 from Stardock Forums Top

Hello,

Would like to know what is your system specification. CPU, GPU etc etc.

Thank you,

Basj
Stardock Community Assistant.

Reply #6 from Stardock Forums Top

It's notebook HP 840 g6:

  • CPU: Intel Core i5-8365U, 
  • GPU: Intel UHD Graphics 620
  • LCD: 14" Full HD
  • Storage: 512 SSD M.2
  • RAM: DDR4 8GB
  • Windows 10 64-bit Enterprise

 

Today I tried to install cursorFX and after the installation I got the error like in the screenshot:

 

Mario

Reply #7 from Stardock Forums Top

I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #8 from Stardock Forums Top

Quoting maureli, reply 4

Unfortunately I can't make celeanboot. My IT department will not help me with this.
End of maureli's quote

They will not because you have asked and they said as much or you know because it is their policy not to assist with unapproved 3rd party software?

Quoting maureli, reply 4

It's also interesting that other programs such as Groups and SpaceMonger do not work either.

Even the window for entering the email address and the key does not appear.
End of maureli's quote

This would seem to be a clear indication that the PC, under company Group Policies likely, are prime suspects.

Sean Drohan
Stardock Support Manager

Reply #9 from Stardock Forums Top

IT department helped^_^ . The guy who fixes these problems is really cool. The system has been reinstalled and now fences 3.0 is working. Cursor FX and SpaceMonger also work. Thank you for your help.