hardware change -> activate fences ?

how to link your licence to the new hardware?

Hello, 

Recently I've performed a hardware change on my desktop. New motherboard, CPU and GPU. After fresh installation of Win10 pro, I wanted to install Fences again with the productkey I received at the time of purchase. Though it keeps telling me my emailaddress is wrong, although it's the same address as I used during purchase.

 

Is there some kind of troubleshooter like in Win10, when you have made a hardware change, you can link your licence to the new hardware?

thanx

 

4,108 views 3 replies
Reply #1 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #2 Top

Hello,

Sorry to hear you are having trouble.

Though it keeps telling me my emailaddress is wrong, although it's the same address as I used during purchase.
End of quote

It's not, actually.  Use your @gmail.com address as that is the one you used to activate with initially.

Sean Drohan
Stardock Support Manager