Unable to open archive file

Hi,

Downloaded on a new computer Fences, and getting the error: "Unable to open archive file".

Tried to download from the Stardock site and from an activation key email.

 

Please advise

8,055 views 6 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. You can also get your product and keys using this guide : https://forums.stardock.com/484254/getting-your-products-and-keys

Please let us know if you still need our assistance.

Thanks

Basj,
Stardock Community Assistant.

Reply #2 Top

Hi, 

As I've mentioned, I've tried these methods. 

I just need a working installment of fences 2.

Reply #3 Top

Hello,

Sorry to hear you are having issues.

If that new computer is Windows 10 you will need

to upgrade to Fences 3 from 2 .

 


AzDude
Stardock Community Assistant

Reply #4 Top

That's strange, as my fences 2 worked on my previous windows 10 computer.

What does it require to upgrade to fences 3?

Reply #5 Top

What is the Full version of Windows 10 your running

use winver.exe to get that info .

and report back here please,

Reply #6 Top

Version 1909 (OS Build 18363.535)

Windows Pro