Fences activation caused loss of my entire browsing history.

I also lost my Chrome tabs and pinned tabs.

This morning I booted my Win 10 laptop and discovered that the Fences trial I was testing had stopped working and all the (over 200) icons I had classified into several "Fence windows" were sitting on my desktop in layers several icons deep where the Fence windows containing them had been previously situated. I also, at some point – I can’t remember exactly when, saw a message telling me that my Fences trial period was up!

My computer took an unusually long time to boot - presumably because of the ensuing mess of icons that had suddenly been dumped on top of each other on my desktop. I couldn't do anything about it and just had to wait until there was some response to my keyboard and mouse.  Eventually I managed to get Chrome on the screen (from my task bar pinned link) and it was then that I noticed that all my Chrome tabs had disappeared; including my approximately 10-15 pinned tabs. I immediately went to my Chrome History to "recover my recently closed tabs" and then I discovered that my ENTIRE CHROME HISTORY had disappeared! I tried all I knew to find a way to recover the tabs but, after a long internet search for advice on any other possible recovery method, I had to admit defeat.

I went to the Stardock web site, purchased an activation key and got Fences working again, but I have now lost all my Chrome history and have to start lots of projects again, from scratch. 

I am gutted!

I am not a newbie to computers as I have been using them for over 35 years, and this is the first time I have experienced the loss of my Chrome history through a booting problem caused by a desktop "traffic jam".

Why can't Stardock send people who are trialling their software a timely reminder that the program will stop operating (a couple of days before it actually happens) thus giving them a chance to purchase the activation key before the program stops operating? 

As I said, I AM GUTTED!

 

If anybody can help with the lost tabs/history problem, I would be very grateful.

 

 

 

6,429 views 3 replies
Reply #1 Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #2 Top

Hello,

Sorry to hear you are having trouble.

Why can't Stardock send people who are trialling their software a timely reminder that the program will stop operating (a couple of days before it actually happens) thus giving them a chance to purchase the activation key before the program stops operating? 
End of quote

We do, both in the software itself and via email.

Fences activation caused loss of my entire browsing history.
End of quote

While we can empathize with you data / tab issue in Chrome, Fences was not the cause.

As for advice for Chrome tab history / management, the 'Session Buddy' extension is excellent for this:

https://chrome.google.com/webstore/detail/session-buddy/edacconmaakjimmfgnblocblbcdcpbko?hl=en

Sean Drohan
Stardock Support Manager

 

Reply #3 Top


I am not a newbie to computers as I have been using them for over 35 years
End of quote

 

I'm not by any means saying this was your fault, don't get me wrong.  But as a veteran computer user, you should know the main 3 things to remember for PC users:

 

 

Backup, backup, and backup.

This said, I too, hope you get this issue sorted.