Offline De-activation

from Stardock Forums

Hello all,

I am working in an environment that does not allow communication with the Fences activation servers.  In order to install the program we utilize the offline activation method.  However, when we move a user from an old system to a new system we need to de-activate the Fences product in order to re-activate on the new system.  Is there an offline de-activation option?

 

Regards,

Daniel

fences
7,002 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Is there an offline de-activation option?
End of quote

Yes:
https://forums.stardock.com/486311/accounts-and-activation-support-faq#deactivateproduct

Sean Drohan
Stardock Support Manager

Fences - Organize your desktop icons today!
Reply #3 from Stardock Forums Top

Sean,

Thank you for that reply.  While I appreciate the account de-activation option that is an unrealistic option in an enterprise environment.  Although we don't utilize an enterprise level licensing or deployment method we are still hamstrung by the enterprise level red tape.  Our software asset management team controls information that would be relevant to account setup for the products.  Unfortunately this information is not given to end users.  Or if it is, is promptly forgotten and lost.  I'll look into this and see how far it gets me.  Thank you!

Daniel

PS:  Having an embedded client option would be quite helpful for support technicians world wide! ;)

Reply #4 from Stardock Forums Top

Quoting blankusername02, reply 3

While I appreciate the account de-activation option that is an unrealistic option in an enterprise environment. 
End of blankusername02's quote

Yes, for any large scale deployment, it would be a nightmare.  If at all possible, the command line option - which would need Internet access - is the only real practical choice.

Sean Drohan
Stardock Support Manager