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Stardock Forums
I just got the latest version of Fences today, I have been using Fences 1 Pro all along. When I ran the install, it did not seem to recognize the installed version, Pls suggest the best way to upgrade without having to spend time doing the setup manually all over again? Thanks.
Hello,
I have forward your problem/question to Stardock Support Team for their assistance. But since Stardock is currently on summer break, reply from them will take sometimes. The latest will be by 8th July. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant
Hello,
Sorry for the trouble.
I am not sure I understand what that means - are you saying it did not preserve your prior layout? Did you try to restore a snapshot?
https://forums.stardock.com/486084/fences-support-faq#snapshots
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Sean Drohan
Stardock Support Manager
Thank you for your reply. I was expecting the new 3.x version to identify that I already had the 1.x version installed. That did not happen and hence was not sure if the upgrade would happen automatically. I will use the approach you have suggested. Thanks.
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