Configure Fences Missing

from Stardock Forums

Following a new installation of Fences v.3.0.9.11 on a Windows 7 Ultimate SP1 32-bit OS platform with 4.0 GB RAM that had no previous Fences installation, I cannot access the "Configure Fences" window by either the "Customize Fences" icon or the Desktop right-click context menu.

Be advised that I have already carried out the purge and reinstall steps at https://forums.stardock.com/486084/fences-support-faq#reinstalling in an attempt to remedy this matter but the effort was to no avail and the problem persists.

Windows Event Viewer reports the following Warning occurred during the initial and subsequent attempts to install Fences:  Detection of product '{32BDCCB8-9DC8-496D-9DB1-F77510775BDB}', feature 'IntentConfig' failed during request for component '{E2F6B57A-6434-463F-AC5E-DDCBB1C1E0FA}' - the Config string in that warning may or may not be germane to this problem.

Thoughts?  Suggestions?

Thanks!

 

fences
5,760 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Galactic Civilizations III
Reply #3 from Stardock Forums Top

I am presently administering this computer remotely via a LogMeIn connection that could potentially be adversely affected by the clean boot process and leave me without a remote connection.  I can't chance that possibility.

I'll execute the clean boot steps at the next onsite visit in 1- to 2-weeks and post an update to this thread at that time.

Sorry for the delay.

Thanks!

Reply #4 from Stardock Forums Top

Quoting R_o_n_3_0_0_1, reply 4

I am presently administering this computer remotely via a LogMeIn connection that could potentially be adversely affected by the clean boot process and leave me without a remote connection.  I can't chance that possibility.

I'll execute the clean boot steps at the next onsite visit in 1- to 2-weeks and post an update to this thread at that time.

Sorry for the delay.

Thanks!
End of R_o_n_3_0_0_1's quote
OK , let's us know back here when ready .