Strange problem with Fences

No problem 6 years, now will not accept 30 digit code and so on

from Stardock Forums

I purchased Fences 2.0 in April 2013. No problems until recently when it pops up that I need to enter my product key all the time. It will not take it, I contacted the company who sent me the product code, which is the same one, and it still will not accept it. I then tried to enter my email address and password and it says no such account. If this problem isn't resolved quickly, as this has now been going on for weeks, I will just have to delete Fences and call it money spent.

fences
4,302 views 2 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

It appears you are trying to activate Fences 3 with a Fences 2 key.

You can, however, still get the upgrade at a discount here (bottom of page):

https://www.stardock.com/products/fences/download.asp

If you only wanted to re-install Fences 2, uninstall 3 and install version 2 from here:

https://www.stardock.com/support/productkeyretrieval

Please let us know if you should have any further questions/concerns.

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