Unable to move folders to created fence

Moving folders

I have fences created and am unable to add any new folders to an existing fence. 

5,924 views 7 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. Please check if you have accidentally lock your Fences. If you do, please unlock it. Right click anywhere on desktop.

Basj,

Stardock Community Assistant.

Reply #3 Top

What error do you get when you drag an icon into a fence?

Thank you,

 

Basj,

Stardock Community Assistant

Reply #4 Top

I just get the circle with the diagonal line through it as if it is locked. I checked and fences and toolbars are not locked.

Reply #5 Top

Please try the purge and reinstall steps : https://forums.stardock.com/486084/fences-support-faq#reinstalling

Make sure to re-download the latest version from your account. Install that version and reboot.

Retest and report back here.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #7 Top

Quoting jsciarillo, reply 6

I was having trouble and tried recommendations. The purge worked. 
End of jsciarillo's quote
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Great, glad to know you make it work. Thank you for reporting.

Best Regards,

 

Basj,

Stardock Community Assistant