My recent Wincustomize renewal not showing under my downloads

Still says EXPIRED

from Stardock Forums

Order Number  4332789.

I paid for renewing my Wincustomize yesterday but it still says EXPIRED.

Any help you can provide will be appreciated.

Bob Snyder

15,802 views 11 replies
Reply #1 from WinCustomize Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Thanks, AzDude!

Ashes of the Singularity II
Reply #3 from Stardock Forums Top

It's been a week, guys. Some help, here?!

Reply #4 from WinCustomize Forums Top

Hello,

Sorry to hear you are having issues.

Not sure the problem , will check again with support tomorrow morning.

 


AzDude
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Thank You.

Reply #6 from WinCustomize Forums Top

Hello,

Sorry to hear you are having trouble.

Fixed.

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Sean Drohan
Stardock Customer Service Manager

Reply #7 from Stardock Forums Top

Not fixed. Still says EXPIRED.

Reply #8 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Check again, please.  I had to remove your other 5 prior renewals...

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Sean Drohan
Stardock Customer Service Manager

Reply #9 from Stardock Forums Top

Well, we've made progress - Expired is gone but now so is Wincustomize.

Reply #10 from WinCustomize Forums Top

Quoting Robert_Snyder, reply 9

Well, we've made progress - Expired is gone but now so is Wincustomize.
End of Robert_Snyder's quote

Check again, please.

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Sean Drohan
Stardock Customer Service Manager

Reply #11 from Stardock Forums Top

That's got it! :thumbsup:   Thank you very much!